Customer Service Representative

Fernando Gutierrez

Greenville, TX

********************@*****.*** - 903-***-****

WORK EXPERIENCE

Customer Service Representative

Progressive Waste Solutions - McKinney, TX - May 2014 to Present Monitored customer accounts

Set up new accounts

Created routes for missed pick ups

Gave customers service estimates

Investigated and resolved customer concerns

Talked customers through agreements

Communicated with customers via phone, fax, and mail Operations Assistant

Greenville Karate Dojo - Greenville, TX - July 2012 to Present Instructed Tae Kwon Do

Maintained clean and sanitary environment

In charge of daily operations

Informed prospective students on classes/programs

Judged belt tests

Made students handbooks/cards

Car Detailer

Southwest Kia of Rockwall - Rockwall, TX - February 2014 to May 2014 Power-washed cars and trucks

Delivered cars and trucks to clients

Buffed cars

Deep Cleaned Interior

Cleaned rims and tires

EDUCATION

High School Diploma

Caddo Mills High School - Caddo Mills, TX

2010 to 2013

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