Customer Service Truck Driver
Resume:
Gilberto Zuniga Vasquez
San Lorenzo, California. 94580
***********@*****.***
SUMMARY OF QUALIFICATIONS.
Well organized; detail oriented; capable of managing multiple projects concurrently.
Work experience includes extensive experience in supervisory and management positions.
Excellent communicational skills; assertive listener, able to interact effectively at all corporate levels.
Strong in troubleshooting, problem-solving positions; display mature judgment in stressful situations.
Highly customer service-oriented; solid skills in providing the highest level of customer satisfaction and public relations. Self-starting with no supervision while still able to function effectively as a supportive team member in all levels. Handy with tools in general, mechanically inclined.
PROFESSIONAL HISTORY
May 2015 - present. JB Hunt Transportation
Truck Driver
Truck Driver for JB Hunt transportation in northern California . Responsible for safety and daily log book as well as maintenance on truck. High value Delivery driver on every load taken and delivered on time or ahead of schedule in accordance with dispatch. Quick learner and self motivated without the need of a supervisor to keep track of loads in progress Whirlpool Appliance certified installer, range,refrigerator, dishwasher, dryer,washer,& table top range &,wall mount microwave . Rail knowledge as well as back ground clearance to drop loaded freight in rail road yard in Stockton.
Full-time $15.00
April-2014 to Nov-2014. Swift Transportation
Truck Driver
Southern California
Truck Driver for swift transportation in 48 states. Responsible for safety and electronic daily log book as well as maintenance on truck. High value Delivery driver on every load taken and delivered on time or ahead of schedule in accordance with dispatch. Quick learner and self motivated without the need of a supervisor to keep track of loads in progress.
Full Time .33 per mile
April-2011-April-2014 FedEx Ground, San Leandro California
Subcontractor, Delivery Driver
San Leandro California
Responsible for package sorting. Knowledge of zip codes for the 60 trucks located on belts #1 #2 & #3.
Responsible for sorting out the damaged packages and letting supervisors and managers know, so they can keep track of them to report for next day overall performance and dollar amount saved to keep the insurance claims as low as possible. Preventive maintenance on diesel trucks. Check oil, check wear and tear on tires, replace FedEx Ground Logos. Conveyor belt maintenance and light electrical repair when needed to keep the warehouse running while trailers get off loaded. Light grease and repair of broken parts on truck. Light mechanic duties. Fill out daily log sheets for truck and trailer repairs. Responsible for parking the trailers up to the doors according to percentage filled in each trailer and IC counts as well. Logging in each trailer once at the dock doors and assigning each one on paper and on the scanner as well. Knowledge of trailer count for the remaining part of the day and letting upper management know the count to properly move workers where ever needed for the sort. Self-starting with no supervision while still able to function effectively as a supportive team member in all levels.. Class A lisence, Airbrake Endorsement, Class M Endorsement.
Full time /Part-time $25.00 hr.
April- 2011 to March-2013 MDC Vacuum Products Hayward California
Receiving Lead / Shipping Clerk
Actively supervised and manage other while managers are in meetings or out of town ; responsible for six other team members; duties include unloading of trucks, verification of all computer delivery by insuring sku labels matched; inventory control; Verification of material with packing slips. Knowledge of shipping department as well as running it while other workers take vacation time. Knowledge of FedEx ground, UPS and FedEx Express software to ship out according to location shipment requested. Still learning the DHL software but not at 100% yet since they ship out international packages all over the world. Computer knowledge of AX system. Forklift certified. Secondary driver for pickups when primary driver is out sick. Fluent in Spanish and English
Full time 40 hrs. $ 16.50 hr.
May- 2009 to April-2011 FedEx Ground, San Leandro California
Switcher/ Package Handler / Splitter/ Delivery Driver
San Leandro California
Responsible for package sorting. Knowledge of zip codes for the 60 trucks located on belts #1 #2 & #3.
Responsible for sorting out the damaged packages and letting supervisors and managers know, so they can keep track of them to report for next day overall performance and dollar amount saved to keep the insurance claims as low as possible. Preventive maintenance on diesel trucks. Check oil, check wear and tear on tires, replace FedEx Ground Logos. Conveyor belt maintenance and light electrical repair when needed to keep the warehouse running while trailers get off loaded. Light grease and repair of broken parts on truck. Light mechanic duties. Fill out daily log sheets for truck and trailer repairs. Responsible for parking the trailers up to the doors according to percentage filled in each trailer and IC counts as well. Logging in each trailer once at the dock doors and assigning each one on paper and on the scanner as well. Knowledge of trailer count for the remaining part of the day and letting upper management know the count to properly move workers where ever needed for the sort. Self-starting with no supervision while still able to function effectively as a supportive team member in all levels.. Class A with Airbrake Endorsement, Class M Endorsement.
Part-time 24 hrs. $13.80 hr.
May 2008 to October 2008 Certified Reprographics, Salt Lake City, Utah
Swing shift / Production manager
Responsible for the production of spec books manuals for architects as well as several local builders. Knowledge of software which included Microsoft word, excel, Adobe acrobat and make ready software for translation to
Docu Tech printers in facility. Responsible for 1 more person under and cross training of this person to be up to speed for binding and anything else needed through the evening.. Fluent in Spanish and English
Full time Average 60+ $15.65 hr.
Dec-2006 to April -2008 Vander Veur Insulation, Salt Lake City, Utah
Polyurethane Lead/ Cellulose Applicator / Fiberglass Tech
Responsible for Urethane foam spray on new homes built across the Utah Valley as well as traveling out of state for special request sprays. Knowledge of and hands on repair on the E20 machine. Break down of the Fusion Gun inside and out. Setting of different temperatures to make the spray work on hot or cold days. Knowledge of the Cellulose spray as well as using the brush to give it the final cut before the dry wall. Running of cans of Cellulose and final detail for final inspection for inspectors. Knowledge of fiberglass or better known as bats for walls garages and hangs. Use to working at extreme high places sometimes 50+ feet above the ground according to the paper work order. Handy man overall and very mechanically inclined. Preventive maintenance on diesel truck. Check oil, check wear and tear on tires. Report anything out of the unusual to the manager. Bilingual
Fulltime 55+ hrs. .10 per square ft. $14.00 hr. downtime.
Feb- 2006 to Oct-2006 Green House Garden Center, Carson City, Nevada
Bilingual Consultant / Supervisor
Responsible for Landscape production in customers’ homes. Knowledge of building retaining walls, Building of ponds and planting of all trees, planting annuals & perennials. Knowledge of pavers inside & out as well as tractor operator, backhoe operator, Skidster, & forklift operator. Consultant and bid knowledge for customers overall landscape needs. Customer friendly and always happy to go out that extra mile to put a smile on everyone’s face.
Handy man with power tools and electrical equipment. Heavy machinery knowledge and preventive maintenance on landscape machinery. Bilingual
Fulltime 60+ hrs. $14.00
2005-2006 Ironwood Communications/Direct TV, Reno, Nevada
Satellite Tech Lead
Responsible for setting up customers with the Direct TV service at their homes or business. Running telephones lines and troubleshooting different aspects of the Direct TV satellite systems. Driving company vehicle and responsible for trouble shooting their systems when customers had problems or questions as well as doing a lot of customer service one on one relationships. Keeping an excellent truck count of all the parts and equipment to ensure that everyone received 100% customer satisfaction in any type of weather. (Rain, Snow, or shine) Bilingual
Fulltime 60 +hrs. $11.00
2004 - 2005 Production Pattern and Foundry, Carson City, Nevada
Forklift Driver / Grinder/Detail Finisher/ Shipping Lead
Responsible for loading the daily truck with truck parts and fulfilling the daily piece count for everything to make sure that inventory was right at the end of the night for the next shift. Meeting deadlines with a lot of stressful situations and making everything presentable for big mayor trucking companies. (Peter built, Mack, Freightliner, etc.) Forklift certified 12 + yrs. Bilingual.
Full-time 50+ hrs. $12.00
2001 - 2004 Sam's Club, West Jordan, Utah
Lead Cashier/Cashier Trainer
Assist with sales of electronics and other store inventory, hard-lines, stocking shelves and facing of store; customer service and support, 6 yrs. cashier and balancing of register; and conducting theft prevention; supervisor of staff cashiers. Forklift certified. 12+ years total. Bilingual.
Part-time 24-32 hours. $9.50
2001 - 2003 UPSLG, Salt Lake City, Utah
Warehouse Lead
Responsible for shipping and receiving of various cash-register and computer components; in charge of part disbursement, credit for damaged parts, unloading of delivery vehicles, inventory control, ordering and scheduling timely delivery and customer satisfaction. System support and technical support worldwide. Bilingual.
Full time 40 hrs./$12.00 / plus $50 per call after hrs. and weekends.
2000 - 2001 Clicks Professional Copy Services, Salt Lake City, Utah
Project Manager
Duties included printing of a wide range of manuals, handouts, books for training seminars; oversaw and managed staff printers including inspecting work and assigning of projects; knowledgeable of Docucu2.5 program, scanning of documents, 1565 Color Box, Windows 98, Microsoft Word, Excel, Picture It 2.0, PowerPoint, HP scanning software, Adobe Photoshop 5.0, PageMaker 6.5, and Corel Draw 8. Bilingual.
Full time 60 hours/$16.00 hr.
1999 - 2001 Sam's Club, Salt Lake City, Utah
Lead Cashier
Considered top pace setter for employee cashiers; in charge of inventory control, stocking of warehouse and displays, operation of forklift; CPR certified; duties also entail price and vendor changes, corresponding with salespeople, ad attesting, sign placement and creation, verification of correct pricing, adding new items to computer, data input and computer maintenance; customer service; customer service rep.; supervisory duties of other team members. Bilingual.
Part time 16-20 hrs. on weekends. $9.50 hr.
1998 - 2000 DSI, Danka Services International
Team Leader / Supervisor
Duties were specifically dedicated to the digital room at Franklin Covey; printing of all manuals, handouts, books for training, etc.; created documents and operated a wide-range of computer hardware and software for performing the above mentioned tasks; assigned supporting staff tasks as workload required. Computer support and upgrades on software. Bilingual.
Full time 40 hrs./$12.00 hr.
1997 - 1998 Copper view Community Center (Salt Lake County), Midvale, Utah
Lead Bus Driver
In charge of all bus drivers for the community center which entailed scheduling bus runs, tracking buses to ensure timely pick-ups and drop-offs of school-aged children in the West Jordan, Sandy, Midvale, and Bluff Dale school districts for the state of Utah.(Part-time teacher when teacher felt sick or went home early.) Bilingual.
Part-time 10-16 hrs. a week/$9.50 hr.
1997 - 1998 American Protective Services, Salt Lake City, Utah
Security Officer
Worked graveyard shift watching and observing hotel properties for vandalism and tenant security. .Writing up reports on a daily basis reporting anything that occurred while on the graveyard shift and handing off with the morning security relief guard. Reporting any vandalism to the police and making note to report everything to the head security guard ever day upon leaving the job site. Bilingual.
Fulltime 40 hrs./$10.00 hr.
1990 - 1997 Vanstar Distribution Center, Livermore, California
Receiving Lead Supervisor / Manager
Actively supervised and managed when other managers were in meetings or out of town ; responsible for forty eight other team members; duties entailed unloading of trucks, verification of all computer delivery by insuring sku labels matched; inventory control; computer knowledge of Janus 20-20, Lotus, Windows, Microsoft programs, WordPerfect and DOS. Forklift certified. Fluent in Spanish and English.
Full time 60+ hrs./$26.00 hr.
1987- 1990 Lucky’s Store #64, Oakland California
Head Cashier, Cashier Trainer
Cashiered when store was way too busy for the number of employees staffed early in the morning or late at night. Trained all new cashiers with produce codes and new food arriving into the store which didn’t come up on the cash register. Kept up a good money count at the end of each shift and was never short on money after counting the register out before the store closed the doors to the customers. Always clean cut and looking sharp with for the customers on a daily basis. Knowledge of stocking produce, stocking shelves,and the dairy department kept clean when help was needed. Unloaded the 53foot trucks as quick as possible and store away anything perishable into the refrigerators. Fluent in Spanish and English.
Full time 40 hrs. $17.85 hr.
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