SOFTWARE MANAGEMENT SDLC
Dynamic and forward-thinking IT Project Management Executive with 15+ years of success leading transformative solutions for large-scale, global corporations. Conceive and execute strategies that optimize business operations, elevate productivity, and reduce costs. Act as a change/solution agent, capable of critically evaluating technology environments and designing solutions that simplify processes to drive progress. Proactive leader who excels at maximizing available resources and driving teams to outstanding performance.
Hands-on experience complemented with strong academic background, including 5+ years in North America (IL, NC, OH, TX & SC). Experience working within a matrix-style structure with international team’s on-shore and off-shore.
Team Builder, Scrum Master, Budgeting, Test Automation framework designing, Quality (ISO&CMM) and Client Relations. Eager to offer broad scope of high-profile experience toward maximizing an employer’s success. Top-performer with the ability to analyze project needs; track milestones, deliverables, and timelines; provide cost estimations, and organize teams for on-time task completion within budget; publish dashboard and metrics. Integral leader role, demonstrated comprehensive IT methodology knowledge to resolve major issues toward executing complex projects. Coordinated multiple system integration projects/ capabilities/ releases and help delivered project results to business case. Established the program management infrastructure governance structure, management processes, plans, procedures & tools.
Excellent professional communicator who can plan, prioritize, and manage multiple assignments within high-pressure, deadline-driven environments while interfacing with all levels of teams, developers, and project managers. Knowledgeable in most standards, compliance, and governance requirements, strong analytical, project management, and organizational skills. Expert in Interfacing with external testing groups, preparing and executing successful testing strategies.
Core Competencies:
Project Management Program Management Strategic Planning Products & Industry Expertise Training & Development
Waterfall & Agile Methodologies
Regression Analysis Test Harness Development Automation Suite Development
Defect tracking Technical Writing
Lead Generation New Product Initiative Experience
PROFESSIONAL DEVELOPMENT
Project Management Professional (PMP)
Certified SCRUM Master (CSM) from Scrum Alliance
Pursuing the course “Tackling the changes of Big Data” from Massachusetts Institute of Technology
Emerging Leaders Program, Harvard Business Review
Lean Six Sigma Black Belt
TECHNICAL SKILLS
Windows and Unix Environments, VbScript, & Shell scripting, SQL
Database: Mainframe DB2, Oracle
Web Technologies: HTML, XML, SOAP API interfaces, C, C++, Java
Automation scripting using Tools like Selenium, SilkTest, LoadRunner
Tools:
MS Project, MS Visio, MS Excel
Rally, Clarity, Share Point, Jira
Quality Center, TestLink, Bugjilla, Selenium, QTP, SilkTest, & LoadRunner
PROFESSIONAL EXPERIENCE
HCL America, USA / India 2000 - Present
Technical Project Manager
Responsibilities include:
Project planning and scheduling
Budgeting
Stakeholder Management
Facilitate team in resolving the critical issues
Detailed WBS preparation
Identifying the Risks and planning the mitigation
Identifying project metrics and reporting
Provide guidance in critical decision making
Onsite-Offshore team handling
Status reporting to all stakeholders
Microsoft Project Plan creation and maintenance
Coordination point between Development, CIT, SIT, UAT and regression teams
Resource identification, training
Process implementation
Test environment planning
Proposal writing and presentation
Preparing the timesheet templates and management of timesheets
Managing the third-party vendors
Below is a description of the my roles and the work that has been performed for some of
my major clients
T-Mobile (June2015 – Till date)
Domain: eCommerce
Managing the delivery of development, enhancement and maintenance of OMS related projects. Liaison between the development QA and business teams.
Responsibilities:
Perform day-to-day management of the projects
Identify issues and risks and recommend possible issue and risk mitigation strategies associated with the project
Responsible for ensuring that work performed is within scope, consistent with requirements and delivered on time and on budget
Identify critical paths, tasks, dates, testing and acceptance criteria
Provide solutions to improve efficiency
Monitor issues and provide resolutions for up-to- date status reports
Infor Inc (Aug2014-June2015):
Domain: CRM
Managed the transition of CRM & ERP products. Responsible in understanding the current process and team work breakdown structure. Identify critical resources and plan the transition accordingly. Responsibility of the position also includes hiring new team members, get them trained and deploy into the roles that are transitioned.
Responsibilities:
Manage the transition budget
Identify critical resources in the current team
Plan the transition not impacting the current project deadlines
Interviewing and hiring offshore team members
Identify training needs based on the role and the product for all teams including Development, QA & Support
Co-ordinate with the Infor campus trainers to schedule the trainings
Provide status reports on the transition progress to all stake holders
Planning to migrate the development process from Waterfall to Agile
AT&T (July2013-July2014):
Domain - eCommerce
Managed the activities of the IBM Websphere Commerce Server implementation for Mauijim eCommerce website. Implemented the website for multi-browser, (IE, Firefox & Chrome) cross platforms (Windows, Mac) and multi-device (iPhone, iPad, Android phones & Tablets). The application has responsive mobile design included. We have successfully delivered the project that had aggressive deadlines.
Responsibilities:
Provide estimations
Plan the team size and structure
Prepare project management plan
Manage the cost and scheduling
Provide status reports to all stake holders
Defect management and triage
Southwest Airlines (Aug2011-June2013):
Domain - Travel
Oversaw Delivery, ensuring the quality of Crew Planning & Scheduling applications
Responsibilities:
Cultivated a cohesive environment as the leader of an onsite team, including through process standardization
Generated detailed status reports for management review
Liaise between business and multiple Agile development teams
During this period have got Certified as SCRUM Master
Wolters Kluwer (Apr2011-July2011):
Domain - Publishing
Oversaw on- & off-shore teams of the Desktop & web applications
Responsibilities:
Conferred with business users and provided updates for top leaders of the publishing company
Stakeholder Management
Facilitate team in resolving the critical issues
Detailed WBS preparation
Identifying the Risks and planning the mitigation
Identifying project metrics and reporting
Lowe’s (June2009-Mar2011):
Domain - Retail
Executed several projects related to Human Resources, retail, and real estate
Responsibilities:
Originated Program management plans and estimates
Guiding routine and particularly challenging initiatives to completion through continual oversight
Projects managed include SAAS - Recruitment management system, Point of Sales – self checkout system
FFIC (April2009-May2009):
Domain - Insurance
Consulted for setting up a centralized testing center
Responsibilities:
Analyzed testing processes to gain understanding of technology setup
Diagnosed several areas for improvement, detailing the necessary changes and strategies needed to establish a Centralized Test Center
Medplus (June2007-Mar2009):
Domain - Healthcare
Successfully managed the Test Automation Project
Responsibilities:
Led the team to develop regression test suite and manual testing of the Care360 application for an automation project completed using SilkTest and Agile Methods
Recommended corrective actions to ensure adherence to original deadline
Verified the effectiveness of all deliverables prior to submission to the clients, directly impacting project success.
Cisco Systems & Microsoft (July 2000 – May2007)
Domain - Networking:
Responsibilities:
Directed 30+ people in several teams assigned to Development, Testing, and Technical Marketing for the Networking & Search domains
Consulted with clients via email and teleconferences
Handled daily status calls
Reviewed delivery reports, test scripts, and defects
Updated HCL Senior leadership on status through review reports and metrics
Conducted internal quality audits company-wide
Played pivotal roles in the implementation of ISO 2000 and CMMi.
Got certified as PMP
EDUCATION & TRAINING
Executive MBA, KSOU, India
Bachelor in Computer Applications, Madurai Kamaraj University, Madurai, India
Diploma, Electronics & Communication Engineering, SBTET,AP, India
Awards & Appreciation
Multiple SPARC awards
Live Wire award for the JFM’14 quarter for the excellent performance