Customer Service Self Employed
Resume:
Sami Berisha
Tucson, AZ *****
email:***************@*****.***
July 31 2015
JW Marriot Tucson
Dear, HR Manager/Starr Pass Resort and Spa.
Through Marriot Careers, I have learned that you are looking for a professional multi-tasking and highly experienced candidate to join your team. I have been working as an Accommodation Express Agent for over twenty years and I’m confident that my customer care skills and hospitality experience will prove to be a valuable asset to your organization.
Having worked in similar capacities with hotels, resorts and spas, I’m very familiar with the hospitality industry putting a strong emphasis on guest relations. My areas of expertise include ensuring that all guests are well-serviced in terms of providing personal accommodation and resolving any conflicts peacefully. As far as irate guests are concerned, I have a demonstrated ability to manage them without losing my temper or letting them take over the situation. My enclosed resume will provide you with further information on my skills and experience within the hospitality industry.
I am eager to meet with you in person to discuss my capabilities in detail. I can be reached at 520-***-**** in order to plan an interview time that will be convenient to your schedule. Additionally, I will contact you by next week to follow-up.
Thank you for your time and consideration.
Sincerely,
Sami Berisha
Enc. Resume
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