Alton Brown
***-** ********* ****** ******, NY **413 718-***-**** 347-***-**** ********@***.***
Summary of Qualifications
• Excellent interpersonal and communication skills
• Reliable; ability to accomplish multiple tasks within established timeframes
• Equally effective working independently and in cooperation with others
• Able to learn and apply new policies and procedures
Skills and Experience
Senior Loan Operations Coordinator (Commercial Loan Department)
• Checked loan agreements to ensure that they are complete and accurate, according to policies
• Referred loans to loan committees for approval
• Submitted applications to credit analysts for verification and recommendation.
• Updated, corrected loan information upon request
• Interviewed applicants and request specified information for loan applications
• Maintained current knowledge of credit regulations
Early Mortgage Intervention Officer (Residential Loan Department)
• Provided for the timely collection of delinquent accounts
• Advised customers of their responsibilities under the loan contract and counseled them regarding the budgeting of payments
• Established and maintained accurate records for the assigned group of accounts
• Responded to all correspondence, request by phone in a timely manner often meeting with mortgagors face to face at their homes
• Prepared periodic reports on delinquent loans and foreclosures.
• Coordinated / managed the handling and selling of real estate owned ( REO) properties
• Developed and implemented collection procedures, which mitigated and minimized delinquencies
• Worked closely with attorneys and real estate brokers
Mortgage Client Representative / Processor
Quality Control File Review/Inventory Clerk
Mail and Inventory Clerk
Work History
Capital One, NA Melville, NY
Senior Loan Operations Coordinator 05/06 - 07/12
Lloyd Staffing Melville, NY
Senior Loan Operations/ Document Specialist 02/06 - 04/06
JP MorganChase Hicksville, NY
Early Mortgage Intervention Officer 04/89 - 12/04
Education
New York City Community Technical College Brooklyn, NY
Graphic Arts and Advertising Studies
Thomas Edison Technical and Vocational High School Queens, NY