BRENDA HERNANDEZ
**** ****** ***** **** ***-P Phone: 919-***-****
Raleigh, NC 27606 Email: **************@*****.***
RECRUITER RECRUITING COORDINATOR
Top-performing professional with extensive experience in Recruiting and Hospitality Industries. Ten years of experience planning, analyzing, and improving client relations, university on-campus recruiting, catering and event coordination. Proven profitability and client satisfaction through customer service, sales and catering management. Successful recruiter for technology and other divisional staffing needs. Ongoing dedication to personal and professional development. Skilled communicator, fluent in English and Spanish with working knowledge of French. AREAS OF EXPERTISE
Recruiting & Staffing
Team Building & Leadership
University Engagement
Community Relations
Catering Management
Sales & Marketing
Promotions & Campaigns
Client & Guest Services
Corporate Moves
Inventory Control
Space Inspections & Audits
Event Planning & Logistics
RECRUITING EXPERIENCE
Beat monthly goals by 150% and routinely place as one of the top Coordinators in Division.
Work closely with hiring managers to guarantee that Business Units needs are properly met.
Assisted with Mapping Process for upcoming candidates.
Head highly successful recruiting promotions and events in challenging University/College market, and work with University staff to ensure special exposure.
Assist leadership team in developing agents and building client relationships. MANAGEMENT EXPERIENCE
Grew weekly revenue 175% through innovative marketing program that attracted customers on historically low-volume days of the week.
Developed highly effective training program, engaging new employees and promoting teamwork between three different departments.
Ensured staff met service standards to guarantee top-quality customer experience.
Forecast staff and supply requirements for scheduling employees and managing inventory. FACILITY COORDINATION EXPERIENCE
Handled facility space inspections, audits and engineers’ afterhours schedules.
Trained upcoming personnel, assisted with ergonomic program, local and national moves.
Built efficient & successful teams and drove Process Improvement efforts.
Managed purchasing, vendor relationships and inventory control. WORK HISTORY
PBM GRAPHICS, RECRUITER (contract), DURHAM, NC 5/2015-PRESENT METLIFE – GLOBAL TECHNOLOGY & OPERATIONS, 10/2014 –4/2015 RECRUITING COORDINATOR (contract), CARY, NC
FIDELITY INVESTMENTS, FACILITY COORDINATOR (contract), DURHAM, NC 4/2014 – 8/2014 ONE RESTAURANT, CAPTAIN, CHAPEL HILL, NC 8/2013 –11/2014 THE UMSTEAD HOTEL, FOOD & BEVERAGE MANAGER, CARY, NC 8/2010 – 7/2013 THE RITZ-CARLTON, SUPERVISOR, QUALITY COORDINATOR, CAPTAIN, SAN JUAN, PR 4/2001 – 7/2010 EDUCATION & TRAINING
Master of Business Administration, Marketing Management, University of Phoenix, Puerto Rico Campus Bachelor of Science, Hotel and Restaurant Management, University of Puerto Rico, Carolina Campus