Customer Service High School

Shanique Peaches

**** ********* **. *** ****

Houston, Texas 77061

832-***-**** Alternate

832-***-**** Cell

**********@*****.***

OBJECTIVE: To maximize and enhance my Customer Service and related skills toward a reputable company with advancement and potential.

QUALIFICATIONS: Type 30 wpm, Intermediate in Office Suite. Approved TWIC Card Holder

EMPLOYMENT

08/14 – Present Goodwill Job Connections

Office Assistant

Forward information by receiving and distributing communications; collecting and mailing correspondence; copying information.

Maintain supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items; delivering supplies to work stations.

Maintain Inventory control; troubleshooting failures; calling for repairs; monitoring equipment operation; monitoring and purchasing meter fund

Maintain office schedule, picking-up and delivering of supplies.

Serves customers by backing-up receptionist; all related customer service duties.

Updates job knowledge by participating in educational opportunities.

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

04/13 – 04/14 Taco Bell Restaurant

Service / Food Champion

Greet customers, received and handled cash transactions.

Impart menu information and served orders to customers.

Maintained counters, upheld safety and hygiene standards in work and food prep areas.

Verified accuracy of transactions and cash drawer before closing of shift

5/12 – 11/12 WIS International

Inventory / Auditor

Statewide travel for Inventory control

6/09 – 11/09 EDS

Scheduler & Lead

Contacted, informed and assisted Medicare/Medicaid recipients with information on how to utilize medical providers, skilled nurses and other medical benefits according to their insurance plans.

Scheduled routine provider, nurse and doctors visits for recipients.

Advised and assist recipients on how to change insurance plans or doctors.

5/2008 – 11/2008 Just Ox Tails

Food Server

Prepared serving area and serve a wide variety of food items.

Performed General maintenance duties.

Assist with packing and loading/unloading food and serving equipment.

Assemble and/or heat prepared foods.

Operate food service machinery and equipment.

Perform assigned duties in a safe manner.

EDUCATION

2014 Stanbury High School Graduate

2006 – 2007 South Houston High School

2007 – 2008 Evan S. Worthing High School

References upon Request

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