Clerical Assistant

Terry Riddick

*** **** ***** ****** #** Bronx, NY 10453 Phone917-916-7184 **************@*****.***

Bank Teller

NYC Department of Health and Mental Hygiene – Long Island City, NY 6/2013- Present

Clerical Assistant

Provide clerical support to the office of program review and evaluation

Maintain accurate alpha filing system of program files by fiscal year

Sort documents, create new files and archive historical information on a timely basis

Ridgewood Saving Bank- Bronx, NY 03/1994 – 11/2012

Bank Teller

Performed all duties as branch Teller

Ensure branch’s supply of money based on legal requirements and business demands

Ensure compliance with policies and procedures and obtain necessary approvals and authorizations

Coordinated a change in the collecting and organizing of customer information

Kept records of all branch transactions and perform routine clerical duties for branch

Examine checks deposited and determine proper funds availability based on regulation requirements and complete Hold Notices, daily balances of ATM’s

Facilitated team training in customer service and banking procedures

Examined, consolidated and balanced Teller reports of daily transactions for accuracy

Monitor and review financial institution’s security procedures and control access to vault

Count and record currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded

Accept county property tax payments

Follow procedures for removing accounts for dormancy

Balance drawer daily, including periodic batching of cashed checks

Receive checking and savings deposits, verify cash endorsements, receive proper identification for cash withdrawals and issue receipts of deposit, cross sell bank products and services

Process savings withdrawals, Identify counterfeit currency

Cash checks, verify endorsement, receive proper identification, ensure validity, count and roll loose coins

Balance and update savings passbooks, and close accounts when requested

Answer basic customer inquiries regarding interest rates service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies

Issue personal money orders and cashier’s checks, accept orders and payment for U.S. Savings Bonds, and sell American Express Travelers checks

Key Accomplishments:

Promoted From Teller to Senior Teller

Awarded for “Teach Children to Save Program” Three years in a row

Education: American Business Institute

Accounting Certificate Granted

Jane Adams Vocational High School

General Academic Diploma Granted

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