ROBERT C. IRVING
www.mycareerhighlights.com/robertirving
Newtown, PA 18940 ********@*******.***
PRESIDENT/VICE PRESIDENT, OPERATIONS
MANUFACTURING & TECHNOLOGY
Operations and Sales leader experienced in Manufacturing and Global Technology organizations. A champion at driving sales, operational excellence and customer satisfaction. Develops alternative solutions and processes to solve complex problems especially in the area of cost reduction. Builds strong, loyal high-performing teams. President’s Club 9 out of 9 years. MBA, Master Certificate Six Sigma.
CORE COMPETENCIES: Strategic Planning, Product Lifecycle Management, Quality Control, Process Improvement, Contract Negotiations, Strategic Alliances, Cost Reduction, Inventory Management, Logistics, Staff Development & Training, ISO 2001, TL 9000, Goldmine CRM, QuickBooks, MS Office.
PROFESSIONAL EXPERIENCE
UNION RUBBER, INC., Trenton, NJ 2011 – Present
$1.2 million Manufacturer and Distributor of Best-Test brand solvents, thinners, adhesives, cleaners.
President
Selected by the Board of Directors to reduce expenses and prepare the company for sale should financial conditions not improve. Full P&L responsibility, managing all aspects of operations, finance, business planning, developing and executing corporate sales and marketing strategies. Serve as Treasurer for the Board of Directors. Staff of 6.
Nine of the top ten customers have increased purchases an average of 9%: The top ten customers were decreasing orders by 7% per year. Performed root cause analysis and found products were not priced competitively by prior management. Developed new pricing structure and offered incentives to distributor/marketing representatives to push products.
Received authorization as Federal contractor projecting first year sales of $50,000 with succeeding years growing by 7 - 10%: Third party suppliers were selling Union Rubber products on Federal contracts and were marking up the price to a point where Union Rubber products were not competitive. Researched requirements for becoming a Federal Government contractor and contracted a consulting group to attain Federal contractor status.
Increased margins 2%.Union Rubber had not rolled out any new products for years, lacking the capital to perform Research and Development. Discovered competing firms were packaging the same product under different labels. Created a different label and packaging for an existing product. Bottled the new product in plastic which decreased raw material and shipping costs enabling a more competitive retail price: Product is on pace to be the best selling line with minimal cannibalization of established products.
Sales to Amazon are growing an average of 33% per quarter. Though online retailers were using third parties to source our goods, developed a direct relationship with Amazon by creating a direct buy program which exceeded their expectations in the areas of price and delivery speed
ROBERT C. IRVING PAGE TWO
UNION RUBBER, INC. (continued)
Reduced inventory by 26%, from 76% of current assets to 56%, freeing up cash for other purposes: Created trend forecast based on month-to-month historical product demand to better align inventory with demand.
Decreased freight costs by 6%: Expanded the number of freight carriers from 3 to 8. Competitive bidding among the 8 carriers resulted in reduced costs with the exception of "full truck" carriers; all freight carriers agreed to a discounted shipping rate.
Reduced cycle time 25% saving an average of 4 hours per manufacturing run: Observed and processed map conversion process. Created Standard Operating Procedure (SOP) for performing tasks.
10% reduction in bottling costs: Directed Plant Manager to research alternative sources for material to generate a competitive bid environment. Now utilizing lower-cost plastic when feasible.
Reduced health care costs to company by 47% while improving coverage: Raised employee contribution from 0 to 25% of costs. Implemented policy to source providers annually as insurance companies offer lower rates to bring new clients on board. Reversed 5-year trend of 12% average annual increases in premiums.
83% reduction in attorney fees while increasing attorney consultations throughout the year: Historically attorney fees were paid via retainer. An analysis of billings identified that an hourly rate would be more cost effective Completed attorney interviews performed a cost benefit analysis and selected new firm.
Reduced accounting fees by 33%, increased frequency of accounting assistance by 50% and reduced fees for tax preparation by 50%: Interviewed several accountants and their clients and performed cost/benefit analysis to choose the best provider.
Reduced payroll-processing expenses by 57%: Sourced several different payroll providers based on research and recommendations. Selected new vendor based on customer service, pricing and report functions.
Consultant, Newtown, PA 2009 – 2011
Provided consulting services to small businesses in ISO registration, process documentation, logistics, customer service, contract management, marketing, customer retention, technology and security and vendor selection.
COMMNET INTERNATIONAL, INC., Voorhees, NJ 2000 – 2009
A $28 million technology solutions provider serving 30,000 corporate customers domestically and internationally. Specialized in outsourced 24/7/365 help desk, networking, hardware installation and technology device rollouts.
Senior Director, Client Services
Responsible for 79% ($22 million) of revenues with a staff of 14. President’s Club 9 out of 9 years.
EDUCATION
MBA, 1995, VILLANOVA UNIVERSITY, Villanova, PA
BS, 1983, THE COLLEGE OF NEW JERSEY, Trenton, NJ