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Customer Service Sales

Location:
Yuma, AZ
Posted:
July 30, 2015

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Resume:

Gustavo F. Ramirez

**** **** ****** ****** ****, Arizona 85364 • 928-***-**** • acq0om@r.postjobfree.com

Highlights of Qualifications

Knowledge of implementing cost effective recruitment functions

Maintain current network of contacts

Previous participation in display set up/job fair participant

Execute local office policies providing information on company and opportunities

Excellent communication and presentation of services and products

Knowledgeable of internet online resources to find and research subjects

Fluent in English and Spanish language

Building Material Salesman

Successfully strove to attain monthly sales of $100,000

Masonry products, including special orders/ Purchase orders, sales orders, transfer orders

Masonry/block accessories, concrete stain and overlay accessories

Cashiering, ordering, and receiving merchandise

Experience in the construction field by introducing new material or equipment to job sites

History of Work Experience

Tanimura and Antle Harvesting, Parts Clerk - Yuma, AZ 11/2014 - 03/20015

Provided customer service

Provided automotive and hydraulic parts to mechanics on the shop and to service mechanics.

Purchased, received, stocked parts, and conducted inventory.

Received daily driving logs and verified logs on all truck and bus drivers.

Convey Health Solutions, Customer Service/ Interpreter - Yuma, AZ 09/2013-11/2014

Provided customer service customers; attended incoming calls, assisting United Health Care Members

Placed mail medication orders.

Translated Spanish to English speaking incoming calls.

Napa Auto Parts, Counter Salesperson/ Warehouse - Yuma, AZ 05/2013- 09/2013

Conducted over-the-counter sales for custsomers

Received warehouse parts and shipped parts to manufacturing company

Delivered auto parts to merchants

Operated cash register

Stocked and inventoried merchandise

Dune Company of Yuma, Delivery Driver/ Warehouse Attendant - Yuma, AZ 08/2012 - 01/2013

Packed and unpacked items to be stocked on shelves in stockrooms, warehouses, or storage yards.

Verified inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.

Maintained records on the use or damage of stock or stock handling equipment.

Delivered, loaded, and unloaded agro-chemical and materials according to job order.

Verified the contents of inventory loads against shipping papers.

CLP First Solar, Solar Panel Installer - Yuma, AZ 05/2011 - 03/2012

Duties included assembling solar modules, panels, or support structures, as specified

Placed tilt brackets on posts. Cleaned and prepared construction sites to eliminate possible hazards

Read instructions, or specifications to determine work activities

Signaled equipment operators to facilitate alignment, movement, or adjustment, equipment, or materials

Loaded, unloaded, or identified building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications

Gustavo F. Ramirez – Resume – Page 2

Schwan Food Company, Customer Service Manager/Sales - Yuma, AZ 07/2010 - 01/2011

Managed ten sales routes serving Yuma, Somerton, and San Luis areas

Maintained ongoing and new customers with food home deliveries

Built accounts by contacting businesses, schools, and residential customers

Maintained records of sales on a daily basis and record sales and payments on computer program

Handled large amounts of cash, credit, debit, EBT cards, and personal checks

Ensured that supplies and equipment were plentiful and in good working conditioning

Maintained logs on vehicle to ensure safe and productive operations

Knowledge of DOT guidelines and regulations and adhered to rules and policies

Performed daily checks customers to ensure timely deliveries

Maintained knowledge of new items and ongoing sales and promotions

Prepared bank deposits and forward sales reports to corporate office for accountability

Rent-A-Center, Account Manager - Yuma, AZ 11/2009 - 04/2010

Greeted customers, vendors, staff, and management. Answered customer questions regarding problems with their accounts. Recorded information about financial status of customers and status of collection efforts

Arranged for debt repayment or established repayment schedules based on customer financial situation

Located and notify customers of delinquent accounts by mail, telephone, or personal visits

Advised customers of necessary actions and strategies for debt repayment

Persuaded customers to pay amounts due on accounts, damage claims, checks or return merchandise

Located and monitored overdue accounts, using computers, and automated collection efforts

Traced delinquent customers to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors

Sorted and filed correspondence, and performed miscellaneous clerical duties such as answering correspondence and writing reports systems.

Border Construction Specialties, Procurement Supply Specialist - Yuma, AZ 08/2006 - 09/2009

Morgan Development, Inc., Procurement Supply Specialist - Yuma, AZ 09/2005 - 08/2006

Duties included inside sales selling masonry building materials and accessories to retail customers

Maintained effective and positive relationships with customers, freight personnel, vendors, and staff

Loaded and unloaded merchandise and freight, and processed and sorted loads for sale and delivery

Processed purchase orders, transfer orders and sales orders

Handled weekly ordering and receiving of material from Phoenix warehouse to Yuma

Placed special orders and ensured timely delivery of stone veneer, custom block and masonry accessories

Served as cashier at retail outlet as required

Karl Moedl Automotive, Automotive Salesman - Yuma, AZ 09/2004 - 09/2005

Bingham Auto Parts, Salesman - Yuma, AZ 02/2003 - 09/2004

Duties included selling automobiles and auto parts

Studied and maintained up-to-date knowledge of automobile merchandise line

Interviewed prospective clients and ascertained their needs, accompanied clients on test drive as needed

Discussed conditions of sale, secured financing and drew up credit contracts

At parts store, sold spare and replacement parts and equipment in parts store

Determined replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.

Read catalogs and computer displays in order to determine replacement part stock numbers and prices; and filled customer orders from stock.

Education/Military Experience

Imperial Valley College Business Administration Imperial, CA

United States Army Active duty, Completed Enlistment Germany



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