Experience
Baptist Health October **** July ***2
Patient Financial Representative
*In charge of direct customer service.
*Effectuated the complete registration process in the ER.
*Understood all the responsibilities at work place including safety.
*Work directly with a team for a common goal.
Sports Authority May 2011 June 2011
Apparel Sales Associate
*Helped consumers with general promotions in store and all store products.
*Stocked all the products in place very well.
*Understood all the responsibilities at work place including safety.
*Work with vendors concerning price and availability of the products.
South Miami Sports Medicine September 2008 July 2010
Physical therapy assistant
* Responsible for treating variety of outpatients with modalities such as whirlpool, massage, exercise, paraffin, joint
mobilization and low and high voltage US.
*Responsible for participating in developing work hardening programs.
*Help therapist in TMJ treatments.
*Done other duties as assigned.
Education
Florida International University Spring 2011 Present
Major: working towards a Biology major
Miami Palmetto Senior Highschool Graduation date: 7/10/10
GPA: 3.85
Skills
2
Communications
Interpersonal skills
Hard working
Reliable
Work ethic
Team work
Customer satisfaction
Computer skills include: Microsoft Windows, Microsoft Word, Microsoft Excel, Microsoft Power Point and Microsoft
Publisher.
Fluent in Spanish, Portuguese and French (both written and verbal)
2
juliana penelasjuliana penelas juliana penelas
14661 sw 99th street, Miami –Florida 33186
Phone: 786-***-**** E Mail: **************@*****.***