Customer Service Medical

Irene Reed

**** ***** **** ****** + Milwaukee, WI 53225 + cell: 414-***-****, home:

414-***-****

*************@*****.***

Professional Experience:

QPS Employment Group

**/**-**/**

Mailroom Clerk

. Intake dental claims

. Sorting incoming mail

. Folder Inserter

Computer Mainstream

11/12-06/14

ASR/Administrative Assistant

. Operated copier, printers, and other print production

. Cord and tape bindery, hole puncher, envelop folder and laminator

. Managing different work sites

. Responsible for meter read for printers

. Sorting and delivery mail, shipping and receiving UPS, FedEx,

OfficeMax

. Emails, Microsoft word, excel, and spreadsheet, outlook, and answered

department phone

. Troubleshooting printers and copiers

Ricoh America Inc.

12/09-06/12

Mailroom Associate

. Facilitated and monitored mass print production projects for staff.

. Responsible for mail metering, sorting and distribution mail.

. Operated copiers and printers, and other production equipment as

needed.

. Shipping and receiving UPS, FedEx, and OfficeMax .

. Answered department calls.

Lubsey Clinic

11/06 - 12/09

Medical Records Clerk

. Received department calls for customer service as well as scheduled

appointments.

. Accurately presented medical information effectively to physicians,

medical staff and patients.

. Filed medical records with the capability of sorting files in numeric

or alphabetical sequence.

. Processed all document scanning, Kofax faxing, and Medinotes

information.

. Knowledge of record storage inventory, practices and methods,

including record archiving.

. Medical receptionist, collecting copays, verifying insurance, updating

patient demographics

Education Accreditation:

New School for Community Service

Diploma Graduate 2001

Everest University

Criminal Justice Investigation

Graduation Date -07/2015

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