Customer Service Community College

Sherice Anderson

**** *. ******** ***.

Chicago, Illinois, 60639

312-***-****

****************@*****.***

Objective: Seeking a position that will benefit from my customer service experience, my positive interaction skills where my 8 years of experience can help build my career.

Experience: Denny's Restaurant

Hostess Chicago, Illinois 2003-2006

. Greeted customers, escorted them to tables and provided menus

Collected payments from customers, provided fast and courteous service to customers.

Vacuumed rugs and kept cashier area cleaned, arranged parties and special services for diners.

Toy's "R" US Chicago, Illinois 2006-2009

Stocker Ware House Worker/Customer Service Agent

Inventoried, stored, priced, and restocked merchandise displays in store assembled store merchandise.

Opened and unpacked crates of merchandise,cleaned display cases, shelves, and aisles.

Examined and counted merchandise to identify items to be ordered.

Conrad Hilton Hotel Chicago, Illinois 2009-2011

Reservationist

Greeted and registered guests, assigned rooms, and completed check-out transactions.

Maintained records of calls for service, verified reservations by log sheets.

Prepared and typed claim forms for refunds and price adjustments.

Display Warehouse Hodge,IL 2012-2013

Packaging warehouse items.

Autumn Green Senior Citizen Home Chicago,IL 2013-2014

Prep Chef

Preparing food for chef to cook.

Serving residents breakfast, lunch, and dinner.

Education Richland Community College Decatur, Illinois

Career Technologies Program Certificate 2013

(120-hour Job Training Work Ethics Course)

Harold Washington College Chicago, Illinois

Hotel and Lodging License 2008

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