Compliance and Risk Managment skills

KRISTEN KUSLER

La Mesa, CA ***** C: 6-19-219-**** *************@*****.***

PROFESSIONAL SUMMARY

A financial services, legal and compliance professional with a recent healthcare degree desiring position in compliance, risk

management or legal in a healthcare organization. Dedicated professional with strong organizational and communication skills.

Intuitive understanding of customer needs with diligent attention to detail resulting in superior customer service and high levels

of client satisfaction. Expertise in a dynamic regulatory environment ensuring compliance with existing and new State and

Federal laws and regulations as well as company and client directives. Trusted liaison and co-worker in an environment

requiring high levels of confidentiality and security.

SKILLS

Self-starter with detail-oriented and creative problem- Excellent verbal and written communication skills,

solving skills. including proofreading with attention to detail and strong

Excellent prioritization and time management skills with follow-up skills.

ability to work under pressure. Effective communicator with all levels of management

Efficiently works both independently and as part of a high and staff.

performing team in a fast paced environment. Able to resolve time sensitive issues.

Ability to communicate with discretion, tact and Continually works to improve quality of work products.

professionalism regarding time sensitive and confidential Successful ability to multi-task and prioritize multiple

matters. projects to meet project deadlines.

WORK HISTORY

Foreclosure Specialist/ Legal Referral Liaison, 07/2009 to 05/2015

Butler & Hosch, P.A – El Cajon, CA

Legal Referrals liaison who acts as an intermediary between operations, clients and in-house counsel to ensure that

appropriate answers and instructions are communicated to all parties in a timely manner. Developed and maintained

strong relationships with clients and vendors such as banks, government agencies and attorney firms.

Read and analyze incoming reports and memos to determine their importance and plan their distribution to a staff of 80+

people.

Supported executive team with preparations for client audits.

Knowledge in the following systems: Black Night fka LPS Default, VendorScape, Real Resolution, Lenstar, CaseAware,

PACER, Prolaw, MSP, Outlook, Excel, and other internal systems that are required to complete day to day tasks.

Account Manager/Customer Service Representative, 01/2008 to 07/2009

Home Financial Solutions – San Diego, CA

Processed Loan Modifications/Credit Repair/Debt Consolidation.

Analyzed client situations and performed a complete financial analysis for clients.

Senior Loan Processor/ Escrow Assistant, 02/2006 to 01/2008

MD Mortgage – San Diego, CA

Submitted and processed loan applications to loan underwriter for verification and recommendation.

Compiled database of loan applicants' credit histories, financial statements and other financial information.

Manager, 01/2004 to 01/2006

Bellagio Medical Spa and Salon – Newport Coast, CA

Managed daily operations and front desk, scheduled staff assignments, and supervised all staff. Worked closely with 60+

employees to develop strong work ethic and team atmosphere.

Implemented new procedures within salon and spa and developed and implemented new sales and marketing strategies to

increase business.

EDUCATION

Bachelor of Arts: Healthcare Administration, 2015

Ashford University - San Diego, CA

Golden Key International Honour Society 3.8 GPA. Graduated top 5% of class.

Associate of Arts: Art and Science, 1998

Bellevue Community College - Bellevue, WA

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