Human Resources Manager

Jan Barry Foster

Organization Development Leadership

Vice President level hr. directing- consulting and project management Leadership.

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Pioneer for Diversity integration into Business Plans. Top Awards-Long term success

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Direct Teaming/proposals /contract management with Accenture, Northrop Grumman and

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Booze Allen-Hamilton

Operational Expertise in all Federal and Private Industry Human Resources Functions and

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Services- Tools-Programs- Federal Compliance Management

Experience as Expert Witness in Litigation.

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Executive /Client Relations-Direct report to CEO- from small to largest in Public/Private

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Enterprises

Expert in Developing and managing operational Software tools to integrate Company

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Branding, Governance, Employee utilization and Risk Management/Liability strategies.

HR Director at five worldwide locations; Up to 300 HR staff/17 remote operating

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locations- Shared Service Center Prototype- Program selected as BEST Agency wide

Human Resources/EEO HR Program 3 times

Private Prime Contractor- Project Director for the largest human resources contract in the

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federal government for the Transportation Security Administration (TSA).-550 Million Cost-

Plus 4 year contract-Reinvented contract scope of operations model-saved the Client/ -30

Million Dollars-with new customized ERP Driven Forecasting Model and System wide on-

line assessment/ hiring Dashboard. Managed 8 subcontractors/25 PMO Staff/400 total

staff Earned 15 Million in Contract Awards.

Bid Capture and Program Manager for numerous successful contracts.

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Senior HR policy expert consultant for a Federal Agency-Reinvented all HR policy

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directives

Senior Federal Practice Manager-Business Development. Client Engagement/Contract

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Implementation and cost controls of 10 million Federal HR Services Cost-plus Contract for

National Institutes of Health.

Established and operated Applicant assistance/ call-centers with 130 employees serving

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up to 20,000 responding to calls in an average of 45 seconds across 7 time zones

Numerous examples creating “ integrated big picture solutions” while managing at a

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granular level of detail

Business Development Manager-FPMI Solutions-Alexandria Va. May 2014-December 2014-

Surveyed and contacted appropriate potential Teaming partners for Major Federal HR

Contract-developed business relationships –responded to RFP Opportunities.

Senior Federal Practice Manager May 2012 to January2013

Bethesda, Md.

• Executive-in-Charge and managed the standard pillars of a practice, profit and loss,

billable time, market analysis, selection of biddable opportunities, selecting sub-

contractors and building proposal teams, orchestrating major bid development and

delivering compliant, competitively priced cost plus and fixed price bids while managing

on-going client engagement and operational delivery of all administrative and professional

services.

C3-Client Centered Consulting, LLC

Owner, January 2010 to April 2012

Washington, DC

• Senior HR policy consultant for a Federal Agency-Created Agency HR policy directives on

all Title 5 topics- to comport with the agency management model, current law and practice.

/Sold to Agency Management/Labor Organizations/Published.

CPS Human Resources Services, Inc.

Contracts/Human Resources Project Director, June 2005 – June 2009

Washington DC

• Prime Contractor Project Director for the largest human resources contract in the federal

government for the Transportation Security Administration (TSA).-550 Million Cost-Plus 4

year contract.

• Operated with independence exercising authority to make decisions regarding the client,

contract operations and modifications.

• Reported directly to the CPS Chief Executive Officer for company coordination and

consultation. Managed a staff of 400 including eight sub-contractors from IT infrastructure

and on line candidate management systems to call center support for hundreds of

thousands of candidates. The scope of the responsibility and accountability covered all

aspects of the 550 million dollar six year contract for Recruitment, Assessment and

Employment of 64,000 TSA personnel

• Personally created, sold and implemented a 400 page Microsoft Project Plan operations

model which resulted in a 50 per cent Agency wide resource savings and delivered the

product just in time at 450 county wide operating locations.

• Created an ERP Designed/Taleo based dashboard from 7 sub-contractors data streams

which was web enabled and updated every 5 minutes system wide. It tracks the results

and status of over 10,000 candidates during a multi-phase assessment process. The

dashboard enabled the 450 airport operating locations to monitor and manage every one

of their candidates from recruitment to on-line testing, scheduling and medical results,

background checks, profiles and financial integrity.

• Established and operated Applicant assistance/ call-centers with 130 employees serving

up to 20,000 responding to calls in an average of 45 seconds across 7 time zones.

• Created 450 airports comprehensive Recruitment Portfolios enabling each location to

project and predict the number and timing of candidates ready to hire so that real-time full

attrition based hiring was realized.

• Rapidly assessed and rebuilt the financial, contract, and operational staff to professional

standards, instituted an Earned Value/Work Breakdown Structure (WBS) process for cost

analysis and management, restarted the project and regained the clients trust and

confidence.

• Managed and monitored a comprehensive scorecard - with an emphasis on metrics,

timeline and performance management - to ensured conversion of business plans into

detailed work level performance objectives and effective coordination of contract execution

which resulted in timely and high quality results, including a 28.0 day average turn-around

in hiring actions...Through continuous process improvement, systems integration and

thought leadership, realized a 50 per cent efficiency in contract operations saving

approximately 40 million dollars annually.

Received the highest award fee in the history of the contract – 3.4 million with a score of

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95 per cent and a total of over 12 million in performance awards in 30 months.

Rebuilt and realized DCAA certification for financial accounting and property management

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systems and created -for example- a federally compliant certified cost proposal of 450

pages and a comprehensive 420 page Transition plan which TSA and Lockheed Martin

followed with our collaborative leadership to close out the CPS operations and start up the

Lockheed Martin contract.

On behalf of TSA, prepared and delivered a comprehensive program review brief for

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DHS’s Chief Human Capital Officer, who recognized the program as the best example of

successful outsourcing of Federal HR services in the government. The entire program was

reviewed by OPM and successfully met all Federal standards.

B & W Human Resources Specialists, Inc.

Executive Director, West Coast Operations, October 2002 – August 2004

• Advised and collaborated with federal agencies in strategic workforce planning, re-

engineering HR processes, and developing broad strategies to solve critical HR problems

and identifying organizational/ workforce issues.

Department of Navy – Worldwide Locations

Director of Civilian Personnel Programs/Human Resources Director, 1991 – 2002

• Senior civilian personnel advisor to a Navy three star Admiral – was a Vice President level

direct report and responsible for building and Leading/managing a 300+ person Federal

Human resources operation servicing over 17,000 federal employees in 25 separate

locations for the US NAVY Largest Shore Command.

• Operated a separate cost center/business entity, creating, defending and managing an

annual budget of 15 million dollars for a standalone business entity with procurement and

budgetary execution authority for resources and property.

• Sought out non-Navy HR servicing opportunities, winning the contract to provide personnel

servicing to the Department of Defense (DOD) Dependent Schools System comprised of

6,500 teachers/administrators in twelve worldwide locations.

• Re-organized the HR staff for effective servicing of this unique type of federal customer,

pay system and labor union challenge, establishing a new recruitment model that ensured

a reservoir of professional educators ready to go to work. Constructed a new

compensation system and negotiated a master labor agreement covering all teachers.

• Crafted and “sold” a strategy for strategic sourcing which resulted in a first year savings,

via workforce restructuring, of approximately $8 million.

• Developed and published an annual business plan and established metrics necessary for

program evaluation.

• Served as Program Manager for Navy’s worldwide Acquisition Intern Program, hiring and

deploying 300+ interns annually in Scientific, Engineering Financial and acquisition-related

occupations.

• Developed and presented decision briefings to the Secretary of the Navy and the Chief of

Naval Operations on significant civilian personnel and EEO issues.

Developed and instituted a vigorous dispute resolution program that dramatically reduced

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numbers of formal complaints filed and processed throughout the major command

component.

While resident in the U.K. for two years; I managed the overseas movement and

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entitlements for foreign travel and living expenses program for all DON civilians in the

entire European Theater. Traveled throughout the region including Germany, Italy, Greece,

Bahrain and Egypt to negotiate status of forces issues and Local National Employment

issues with local national unions in all countries...

Provided expert HR advice to numerous Navy organizations engaged in public-private

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competition for workload, collaborating on development of the most efficient organization

and furthering employee transition efforts.

PROFFESSIONAL AWARDS

• International Personnel Management Association All Star Award

• US Office of Personnel Management David C. Johnston Award – Top Federal Award for

Excellence in Position Classification, Compensation, and Personnel Management

• Top DON HR Award-for HR and EEO Management-3 times

• State of FL Employer of the Year–Continuous Excellence and Leadership in HR

• Navy Hispanic Five Point Program Award,

OTHER RELEVANT ACTIVITIES AND ACHIEVEMENTS

• Recognized and Employed as expert witness on federal employment and equal employment

opportunity law

• Extensive volunteer work with United Way, mental health centers and local governments

Retired Senior USAF Reserves Intelligence Officer-Signals Intel

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Experienced /Certified Group Process Facilitator and Trainer

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EDUCATION

• B.A., Florida State University

• M.A., Boston University

• University of Michigan – Advanced Human Resources Executive Program

• George Mason University -Extensive Post Graduate Study, Clinical/Industrial Psychology

• Harvard University-Graduate, Harvard University Program on Negotiation and Increasing

Human Resources Effectiveness.

• Graduate Aspen Institute for Executive Development

• Graduate-Numerous USAF Intel schools and Academies

• Graduate –DOD Race Relations Institute

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