Customer Service

Seth Whitley

***** ******* **** **, ******* T X *7433

Cell: 832-***-**** - ****.*******@******.***

Summary

Customer Support Representative skilled with computer knowledge from building personal computers and who enjoys

interacting with customers and assisting in problem solving.

Highlights

Exceptional telephone etiquette with manners that Ability to talk to customers with ease and make them

last longer than the call feel comfortable

Patient when troubleshooting and the diligence to Possess knowledge and experience with multiple

get the job done right the first time viewing formats

Technical knowledge of computers as well as home Dedication to the ultimate satisfaction of the

networks to properly solve issues that may arise customer

Accomplishments

I began working at H-E-B as a bagger, then promoted to a Cashier. After proving dedication and tenacity, my manager

offered me the role of a Customer Service Representative, which I quickly learned and excelled. This was rewarded with

another promotion to supervisor of the on-site gas station . These promotions have allowed me to attain a diverse set of

skills, ranging from customer service to computer and pump troubleshooting, training me to learn quickly and adapt to

problems and issues.

Experience

Gas Station Supervisor

August 2013 to Current

H-E-B Grocery - Cypress, TX

The job at HEB has taught me how to truly pursue a customer's absolute satisfaction, and to go above and beyond in

everything I do. Learning to asisst customers with a smile and a can-do attitude while meeting their needs for assistance

is what Customer Service all about.

Cashier

March 2012 to June 2013

Whataburger - Katy, TX

Working at Whataburger helped me become a very fast paced worker who is always on a mission to meet and exceed the

objectives placed before me.

Sales Associate

November 2011 to February 2012

Best Buy - Katy, TX

Best Buy was a seasonal opportunity during the four month Christmas season and I learned much from computer

professionals. This job helped me fine skill my technical knowledge, and learn more about personal computers, home

networks, and other electronics. Apple, Google, HP, Dell, Nikon, Lenovo were some of the companies that present for

teaching seminars and instructional demonstrations.

Life Guard

May 2011 to September 2011

A-Beautiful Pools - Katy, TX

Life Guarding was an eye opening experience for me, as it was my first job and introduced me into the professional world

where I learned the importance of training and reliability of my skills as well as learning to trust the other members of my

team. This job laid a strong foundation of customer support while it ingrained that safety is an extremely important part of

the workplace.

Education

High School Diploma : General Education, 2015

Cypress Ranch High School - Cypress, TX, United States

Contact this candidate