Sales Human Resource

NANDINI JAITLEY

**** ****, **** ******, ****** Hill Aptt. 126, Houston, Texas – 77092

Cell No. –713-***-****

Work Experience in descending order starting with the current, up to the last 6 Jobs :

1. (i) Name of the Company : Southwest Acute Mobile Dialysis Inc.

(ii) Job Title : Business Analyst.

(iii) Start Date : April 12th 2013

(iv) End Date : Not applicable as continuing in the current job.

(v) Job Duties :

Preparing business proposals that are competitive and viable to ‘pitch in’ for business contracts

for the Company. Budget/control costs vis-a-vis revenue – monitor inflows/outflows. Supervise,

audit and control inventory for medicines and medical equipment to make it more cost – effective.

Liaise with suppliers of dialysis equipment and medical supplies.

Determine and source dialysis technicians as per company’s requirement – credentialising,

conducting knowledge tests and putting them through orientation for job fitness in compliance with

statutory requirements. Ensuring other compliances as per HIPPA. Preparation of bi-monthly and

monthly reports on business and market trends including analysis and future forecast. Reporting

to the CEO.

2. (i) Name of the Company : JP Morgan Services India Pvt. Ltd., Mumbai.

(ii) Job Title : Customer Support Advisor

(iii) Start Date : August 7th 2008

(iv) End Date : March 31st 2013

(v) Job Duties :

Worked in CHASE card services department. Interaction with Chase card customers for recovery

of dues and working with delinquent accounts, to cure the accounts, provide advice and guidance

on payment programs introduced by the company from time to time. Preparation of periodic

reports on team performance using different metrics – as part of special assignments.

3. (i) Name of the Company : Citigroup Global Services Limited, Mumbai. (Now Tata

Consultancy Services)

(ii) Job Title : Senior Associate

(iii) Start Date : October 5th 2006

(iv) End Date : August 5th 2008

(v) Job Duties :

Worked in the Loans department (unsecured loans). Handling applications for unsecured loans

and line of credit for Citi Bank customers based on pre-determined applicable limits. Preparation

of reports on customer profile on a monthly basis.

4. (i) Name of the Company : E-funds International India Private Limited, Mumbai.

(ii) Job Title : Team Member - Operations

(iii) Start Date : December 6th 2004

(iv) End Date : October 4th 2006

(v) Job Duties :

a) Handling inbound calls for mail order products – book orders and forwarding the

same to the relevant departments.

b) Later transferred to Prepaid Solutions department dealing in direct deposit

accounts.

Attending inbound calls for sale of variety of gift cards.

5. (i) Name of the Company : Royal Palms India Pvt. Ltd., Mumbai. (a leading Real Estate

company)

(ii) Job Title : Marketing Executive

(iii) Start Date : August 25th 2003

(iv) End Date : April 2nd 2004

(v) Job Duties :

Was responsible for marketing and sales of serviced apartments and condominiums. Ensure

maximum occupancy, attend to customer grievances, follow up for collections and coordination

with internal staff. Also worked as Executive Tele – Sales for Royal Palms Golf and Country Club.

Responsible for sales of Club Memberships. Sourcing, collating and processing data on potential

customers. Converting prospects into business

6. (i) Name of the Company : Silvasa Estates Pvt. Ltd. Mumbai (Khanvel Resort)

(ii) Job Title : Executive Assistant

(iii) Start Date : March 26th 2002

(iv) End Date : March 6th 2003

(v) Job Duties :

Responsible for General office administration : Sourcing and Purchasing consumables for the

Resort; Organising deliveries, Logistics Management, Staff recruitment, advertising. Co-ordinating

Staff requirement and deployment at the Resort, located near Mumbai. Also co-ordinating for bulk

bookings for special events.

Reporting to the Managing Director.

Other Proficiencies :

1. Thorough knowledge of Computer Operations.

2. Excellent Communication Skills in English language both oral and written.

3. Apt at inter – personal skills, man management.

Educational / Professional Qualification :

1. Post Graduate Diploma in Human Resource Management (HRM)

2. Bachelor of Arts from Mumbai University

3. SYJC from National College, Mumbai

4. Did Schooling at St. Joseph Convent, Nagpur and St. Anne’s High School, Mumbai.

5. Diploma in Shorthand and Typewriting

6. Did a course at Wintech Computers. Well versed with computers, MS Office (Word, Excel,

Power Point), Internet.

Personal Details :

Maiden Name : Nancy D’souza

Date of Birth : December 7th 1959

Status : Valid H1B

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