Research, Sales, Product Development, Buisness Development, Management

Multi-disciplined Sales professional committed to producing measurable results. Looking to

g row with a group of people dedicated to serving others.

SKILLS

• Listening t o take action and to learn about a person and what they represent

• Building T rusting Relationships w ith customers and colleagues with a sensitivity

to cultural awareness and differences between demographics

• I nnovative P roblem Solving to generate workable solutions for clients, streamline

p rocesses and resolve customer or employee concerns with win - win results

• Research and Data Ent ry w ith ability to generate effective professional reports

and presentations

RELEVANT EXPERIENCE

Community Natu ral Foods - Calgary, AB - 2012-2015

Health food store and café

M ultiple positions w ithin the company with responsibilities including ordering,

appearance and position of product. Designing and running promotions with an emphasis

on improving the customer experience while gathering feedback. Continual updating of

k nowledge through supplier information sessions. Training new hires and updating

techniques for existing employees.

• Increased order efficiency of fresh goods by adjusting orders based off monthly data

collection. Additionally, displayed the weekly delivery dates so customers could know

w hat day their favorite i tems would arrive which resulted in decreased waste.

• Developed new menu i tems and services based off customer comments.

• Designed a new ordering system at the juice bar which was able to reduce wait

t imes, improperly made orders, and theft while increasing add-ons and customer-

clerk relations.

• Created and presented a proposal to upper management with strategies to reach

company goals, improve the customer experience, and increase collaboration between

departments.

A zuridge – P r iddis, AB - 2011

L uxury boutique hotel and conference center

N ight Watchmen over entire property, ensured all guests were cared for in the highest

s tandard, problem solving for any request, record keeping on building systems. Served and

g reeted at functions.

• During free t ime I developed a proposal to implement and market executive

“glamping”(high end camping in temporary structures) accommodations on the

p roperty.

L uminous Solutions – Toronto, ON - 2010

LED Sales and installation

Sales Associate responsible for cold calling, appointment setting, sales presentations with

estimates, problem solving, coordinating installations, follow up.

• Turned the company onto a market which became over 30% of our business and

p roduced reoccur ring orders from every client.

Performance Auto Group – St. Catha rines, ON – 2009 and 2010

Multi-brand car dealership representing 15 different brands of new cars

B usiness Development Representative (2009) received incoming calls from people

i nterested in vehicles, gathered customer information, set up appointments and created

customer files. Made outgoing calls to follow up on sales leads, gain information on the

experience had at the dealership and find out where the customer was at in the buying

p rocess. Advertised sales and promotions through email and phone.

Scion Sales Associate (2010) t ook customers on test drives, explained the vehicles to each

customer highlighting the features and benefits of each car, brought customers to the

decision making process and closed sales.

• Developed marketing campaign to attract younger drivers into the store to check out

t he newly formed brands styling and features. Promoted event through existing

Toyota customers by highlighting features and styling your kids can’t resist

combined with the Toyota reliabili ty you t rust. Campaign brought in over 50

customers to view the vehicles on one day.

EDUCATION

Business, Sales and Marketing ( Diploma) – Niagara College – 2008

John Maxwell Conference – Leadership – 2009

M EC – Future Shop – Plazio Marketing – Sales Training – 2008 - 2013

Tad Hargrave – M arketing for Hippies – 2013

Volunteer and Co-op Placements – 2005 - Present

Contact this candidate