Customer Service Sales

Jody-Ann LIVIGNI

**** ********* ****, ***. ***, Tamarac, FL 33319?954-***-****

Email: *.*******@*****.***

Objective: To obtain a challenging Administrative position within a

company where I can utilize my education, training and skills

SKILLS AND QUALIFICATION:

. Experienced in QuickBooks, Peachtree

. Knowledge of Payroll, and Taxation Applications

. Accounts Payables, Accounts Receivables and General Ledger

< MS Office for Windows 2007/XP; Word, Excel, Access, and PowerPoint

wORK EXPERIENCE:

2013 - Present Winn Dixie

Fort Lauderdale, FL

Service Associate

Providing excellent customer service in a friendly and professional manner

to customers which entails assistance at the self-check-out and the service

desk. Tendering payments from customers in the form of cash, credit/debit,

WIC, EBT cards and checks also performing closing procedures by balancing

out cash register at the end of my shift.

2013 -2014 Macy's INC

Fort Lauderdale, FL

Sales Associate/Cashier

Meet and greet customers as they shopped around and attend to their every

need. Answered questions about products and promote values and best

features. Operated Cash register to close and open. Received payment from

customers in the form of cash, credit/debit card and checks.

2011 - 2012 Canadian Payment Services LLC.

New York, NY

Telemarketer

Provided qualified leads to the company to ensure the department is able to

meet growth. Scheduled appointments for sales representatives to meet with

prospective customers. Delivered prepared sales talk and read from scripts

that describe services, in order to persuade potential customers to use our

services.

2009 Department of Health Police

New York, NY

Administrative Assistant

Operated telephone switchboard to answered, forwarded calls and took

messages. Located and corrected data entry errors .Assisted with completing

Police Officers reports daily.

2008 Michael C. Fina

New York, NY

Concierge

Scheduled appointments for Bridal and Sales Consultants, operated telephone

switchboard to answer, screened forwarded calls and took messages.

Maintained a professional and courteous environment to ensure customer

satisfaction.

2006 - 2008 Bolton's Clothing Store

New York, NY

Head Cashier

Tendered payment by cash, check, credit cards, vouchers, EBT, WIC and, or

automatic debit. Issued receipts, refunds, or change due to customers.

Greeted customers as they entered the store. Balance cashiers at the end of

the shift, makes adjustments as needed, and prepares the bank deposit for

pick up the next day.

EDUCATIOn:

2009 - 2011 A.S.A Institute- College for Excellence

New York, NY

Associate Degree in Business Administration / Accounting

References Will Be Furnished Upon Request

Contact this candidate