Customer Service Manager
Resume:
SAMANTHA MAUROSE
***** ** ** **, ***** Gardens, Fl 33169
Cell: 754-***-**** **********@*****.***
SUMMARY
Qualified Customer Service Representive with over 5 years progressive experience having strong customer service skills, benefitting from working within a fast paced environment in which strong communication skills and the ability to multi task is essential. Now seeking a challenging
and varied position that will enable me to capitalize on my professional experience with the
wonderful opportunity to grow.
Exceptional communication skills Goal-oriented
MS Windows proficient Positive and friendly
Bilingual: English/Creole Types 30WPM
Cash flow management Excellent work ethic
POS systems expert
WORK HISTORY
Current Shift Supervisor
DigiPhoto – Key Biscayne, Fl
As the shift supervisor it is my responsibility to delegate different task to the employees
through out the business day such as photography,selling and organizing. Sales floor presence is very important while handling the back hand task such as schedules,time cards
and break sheets.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Directed calls to appropriate individuals and departments.
Associate of Arts:
Miami Dade College - Miami, FL
High School Diploma:
North Miami Senior High - Miami, FL
Stanley Fortune (Manager of DigiPhoto)
305-***-**** ext 244
Darlene Narcellus (Co-Worker)
David Guirola (Area Manager )
Contact this candidate