Customer Service Account Executive

Richard Thornton

*** ******* ***, ******, ** 071**-***-*** 9652 (C) *******@*****.***

Summary

An experienced Mortgage Consultant, Account Executive, Shipping Coordinator, Inside Salesperson

and Notary Public is looking to continue his career in the sales and customer service industry.

Experience

Fedex Office April 2006 to May 2015

Center Consultant

Wayne, NJ

I consulted with customers to offer solutions for their company, personal or event planning needs. I

was responsible for producing many of the projects such as the banners, posters and printing jobs.

I also handled the packing and shipping of all types of packages for domestic and international travel.

Mortgage First Direct August 2009 to January 2012

Senior Mortgage Consultant/Loan Processor

Maplewood, NJ

I would originate and process FHA loans mortgages for home buying and refinancing.

In order to complete these tasks I developed close working relationships with realtors, title companies,

appraisers and finance underwriters in order to create a viable loan package for funding.

Verizon Wireless April 2008 to July 2009

Retail Sales Rep

Union, NJ

I sold Cellular and Mobile Broadband to consumer and small business via a retail channel.

Centennial Mortgage March 2005 to April 2008

Senior Mortgage Consultant

Wayne, NJ

Originating Fannie Mae, FHA, Home Equity Lines of Credit for for home buying and refinancing.

I worked with Prime and Sub Prime home buyers by handling the pre approvals, loan package

submission and closings via title company and or attorney(s).

Metrocall Wireless February 1999 to January 2003

Senior Account Executive

Lyndhurst, NJ

I worked in b2b sales of wireless communication equipment and service. with pagers, 2ways,

Blackberry devices (prior to phone integration) and AT&T and Nextel Cellular.

Education

Pacific Coast College

Paralegal

Los Angeles, CA

Studying contracts, torts, the UCC and landlord tenant law.

Los Angeles City College

General Study

Los Angeles, CA

My courses included: English, History, Journalism and Business Law.

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