Medical Assistant Customer Service

Parisia M. Smith

** ** * **** **. Down front, Cleveland Ohio 44103 Telephone: 216-***-****

********.****@*****.***

Personal Statement

I am loyal, friendly, and a very dedicated individual who has an ambition to succeed in any

given work environment. I love to learn, and am prepared for any given challenge that will

help perfect my skills in any position I am working in. I get along well with others, whilst

also working efficiently on my own. I am currently seeking a position where I can develop

and excel while giving my best to an employer.

Work Experience

● Direct Service Professional

(March 2012- Present)

Our Lady of the Wayside, 38135 Colorado Avenue Avon, Ohio 44125

I work with 4 individuals with developmental disabilities. My duties were to help them

become more independent, by assisting with cooking, cleaning, bathing, toileting, passing

medications, administering insulin, ordering medications, completing daily documentations

on their progress, and just making them

feel as normal as possible.

•Customer Service

( February 2007- Novemb2010)

Credit First National Association, 6725 Eastland Road Brook park, Ohio 44125

I handled incoming and outgoing calls. I helped assist with questions concerning

automotive accounts, such as minimum due, account balances, explaining credit card

terms to the customer, and help set up payment arrangements to better accommodate the

customer’s needs. My job was to make sure by the end of the call the customer was

happy and well satisfied.

•Head Teacher

( May 2005- December 2006)

ABC 123 Childcare center, 11312 Lorain Avenue, Cleveland, Ohio 44108

I worked with special needs children, and children with behavioral problems ages 5-12. My

job was to

assist those who were not able to function independently with potty training, feeding

procedures, or any

other special needs assistance. For those who were able to work independently, I provided

activities for

the children to do after school until time for them to be picked up. I assisted with

homework or any other

school related activity. I also tutored those who were having issues with grasping different

fundamentals.

•Substitute Teacher

( April 2004- February 2005) Community United Head Start, 4600 Carnegie

Avenue, Cleveland, Ohio 44103

I worked with toddlers ages 3-5. I assisted with everyday curriculum, and preparation for

kindergarten. I worked under the head teacher so I was of assistance to him/her in any

way. I also assisted with potty training.

Education

Some College

•Remington College

( (August 2012- Present)

14445 Broadway Ave, Cleveland, Ohio 44125

Major: Medical Assistant w/ EKG and X-ray tech

•

Bryant and Stratton College

(August 2011- June 2012)

3121 Euclid Ave, Cleveland, Ohio 44115

Major: Medical Assistant

•Cleveland School of the Arts

( (September 1996-June 2003)

2675 Stearns Road, Cleveland, Ohio 44108

High School – (diploma 2003)

References

References: Available upon request

Achievements

I've attended several telephone doctor seminars. I've been a member of the National Honor

Society since 2000. I've also passed several test with a B or higher on Bank laws and

regulations. I have also attended classes on how to deal with developmental disabilities

adults and children. I am CPR, Cope, CPI, and

First Aid certified. I also have med certifications I and II.

Contact this candidate