Medical Customer Service

MA. LORENZA ESPINOSA - ITCHON

**** *** ****, *******, *******

Philippines 3002

Handphone Nos. +639*********

Email Address: ***********@*****.***

OBJECTIVE: "Aiming for a position with opportunities for growth and

fulfillment. I would like to explore the possibility of continuing my

nursing practice in an institution suited to my profession."

SUMMARY OF QUALIFICATIONS

. Qualified and experienced nurse with overseas exposure. Has basic

training in Critical Care Nursing and extensive experience in Medical

Nursing

. Able to handle emergency situations in a calm and efficient manner

. Uses holistic approach in providing care to patients through

collaboration and consultation with the physician and other members of

the health team

. Makes professional judgement and decisions in rendering quality

nursing care to patients in accordance to the standard of nursing

practice

WORK EXPERIENCE

December 2, 2004 - March 23,2006 : MOUNT ELIZABETH HOSPITAL

3 Mount Elizabeth

Singapore 228510

Staff Nurse - Critical Care Unit

DUTIES AND RESPONSIBILITIES:

1. Plans and renders quality care to patients within an assigned unit,

following appropriate protocols and maintaining high Nursing Standard.

2. Makes professional judgment and decisions, plans and render nursing

care to patients according to individual patients' needs.

3. Evaluates symptoms, reactions and progress of patients. Reports

promptly any deterioration in patient's condition to the appropriate

doctor.

4. Carries out physician's orders in conformance with standardized

techniques and procedures.

5. Ensures proper and accurate documentation on patient's progress in the

notes and charts (e.g. Nurses' Progress Notes, Intake and Output

Chart)

6. Admission of patients, transferring of patients to other units and/or

institutions and prepares patient for surgery and special x-ray

procedures.

7. Effects and maintains infection control procedures and practices

accordingly.

8. Assist in patient's education and rehabilitation, including patient's

family.

9. Safe custody of controlled drugs.

10. Assists in the induction of new staff to the unit. Teaches, directs

and supervises other team members, such as junior staff, ward

attendants and health care attendants.

11. Ability to handle emergency situations in a calm and efficient manner

(e.g. code blue procedures)

12. Checks and ensures that manual resuscitator and emergency equipments

are functional.

13. Demonstrates clinical skills and knowledge in the delivery of patient

care on: Respirator / Mechanical Ventilator, Central Venous

Monitoring, Arterial Blood Pressure Monitoring, Continuous Veno-Venous

Hemodialysis

14. Assists physicians in procedures of Intubation, Bedside Tracheostomy

Long Line insertion (e.g. CVP, Arterial Line), Chest Tube insertion

15. Collects blood samples as ordered by the medical team for laboratory

work up.

16. Ensure patient's confidentiality at all times.

17. Attend in-service education and training programs and excels towards

own growth and development in clinical skills/knowledge and work

attitude.

18. Administers medications ordered by the physicians either orally,

intravenously,

intramuscularly, subcutaneously, and/or through inhalation,

nasogastric tube and

continuous infusion.

Aug. 26, 1999-Aug. 24, 2003 : CHANGI GENERAL HOSPITAL

2 Simei Street 3 Singapore 529889

STAFF NURSE - Acute Medical Ward

DUTIES AND RESPONSIBILITIES:

1. Formulates, implements, and evaluates nursing care plan of an

assigned group of

patients.

2. Carries out treatments prescribed for the patients in accordance to

the standard of

nursing practice.

3. Administers medications by either routes, orally,

intramuscularly, subcutaneously

and through inhalation and infusion.

4. Assist the doctors in performing procedures such as Lumbar Tap,

Bone Marrow

Aspiration, Chest Tube Insertion, Paracentesis, CVP Line

Insertion & Intubation.

5. Performs and provides meaningful, accurate and timely

documentation of

patient's progress, nursing care and treatment rendered.

6. Uses a holistic approach in providing care to patients through

collaboration and

consultation with the physician and other members of the

health team.

7. Practices NGT insertion, urinary catheter insertion and can

initiate Cardio-

Pulmonary Resuscitation.

8. Handles hospital equipment/apparatus such as ECG machine,

Cardiac Monitor,

Defibrillator, Pulse Oximeter, Mechanical Ventilators, BIPAP

Machinme,

Infusion pumps (Ivac, Compat and Terumo).

9. Observes, records and refers patients' conditions to the

physician accordingly.

10. Provides health teachings to patients and relatives.

11. Maintains good interpersonal relationship with the patients,

patients' family and

colleagues.

12. Assists and helps in the supervision of new staff and nursing

students in the unit.

13. Practices continuity of care given to patients.

14. Admits patients as well as carry out discharge procedures.

15. Ensures that the suggested and/or treatments ordered by other

health personnel

like the physical, occupational and speech therapist are

carried out properly after

consultation with the physician.

16. Complies with infection control procedures.

April 25, 1996 - May 15, 1998 : UNIVERSITY OF THE

EAST-

RAMON MAGSAYSAY MEMORIAL

MEDICAL CENTER

Quezon City, Philippines

STAFF NURSE - Acute Medical Ward

DUTIES AND RESPONSIBILITIES:

1. Assesses patient's condition upon arrival to unit and/or upon taking

over shift.

2. Plans and implements nursing care actions of an assigned group of

patients.

3. Do proper evaluation of the nursing care rendered at the end of the

shift.

4. Observes and practices accurate documentation of patients' progress

and condition, and reaction to treatments rendered.

5. Admits patients to the unit, carries out discharge procedures ensuring

that patient and relatives understand the discharge instructions

properly.

6. Prepares patients for surgery and other special procedures.

7. Transfers patient to other units and facility if required.

8. Make rounds with doctors and carries out treatments ordered in

accordance to the nursing standard.

9. Administers medications orally, intramuscularly, subcutaneously,

intradermal and through inhalation.

10. Assists the doctors during intubation and other bedside procedures.

11. Provide health teachings to patients and relatives.

12. Guides and assist in the orientation of new staff and both nursing and

medical students to the unit.

13. Observes infection control measures and isolation protocols.

14. Maintains and ensures good working relationship with colleagues.

January 5, 1995 - January 10, 1996 : EMILIO PEREZ

MEMORIAL HOSPITAL

Sto. Nino, Hagonoy, Bulacan,Philippines

STAFF NURSE - Medical Ward

DUTIES AND RESPONSIBILITIES:

1. Observes proper assessment of patients. Plans and implements nursing

care plan

and evaluates accordingly.

2. Updates physicians regarding patients' progress during rounds and

whenever necessary.

3. Carries out treatments ordered by the doctor and other health

personnel in accordance to the standard of nursing practice.

4. Ensures proper documentation of patients' condition and progress.

5. Administers medications via orally, intramuscularly, subcutaneously,

intradermally.

6. Admits, transfers and discharges patients to and from the unit.

7. Prepares and assists patients for surgery, special x-rays and

procedures.

8. Provides health teachings to patients and relatives.

9. Maintains camaraderie among other co-workers.

EDUCATIONAL BACKGROUND

DEGREE BACHELOR OF SCIENCE IN NURSING

SCHOOL University of the East-Ramon Magsaysay

Memorial Medical

Center

YEARS ATTENDED 1990 - 1994

LICENSES

PRC License No.: 253395

Singapore Nursing Board Reg. No. 9907234B

TRAINING AND SEMINARS ATTENDED

Basic Cardiac Life Support Course, Quezon City Philippines

January 24-25, 2008

Basic Cardiac Life Support Course, Singapore

2005

Customer Service Standard 1,2,3, Singapore

2005

Life Support Course For Nurses

2002

QC TOOLS Course

December 14-15, 2000

TOOLS AND EQUIPMENTS HANDLED

. Working Knowledge of Specialized Equipment Common in Critical

Care and Medical Ward Unit:

. Mechanical Ventilator, Infusion Pumps, Radiant Warmer, Pulse

oximeter, Syringe Pumps, Nebulizer, Cardiac Monitor, Suction

Machine, Defibrillator, ECG Machine, Glucometer, ABP Monitor

COMPUTER LITERACY

Basic computer knowledge. Internet literate.

PERSONAL DATA

Age : 41

Date of Birth : November 14, 1973

Gender : Female

Civil Status : Married

Height : 5'4"

Weight : 60 kgs

Nationality : Filipino

Religion : Roman Catholic

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