Customer Service Representative

Location:

Posted:

May 20, 2015

DSHAYLA EDWARDS

**************@*****.***

Objective

Seeking an Office Clerical position as a Receptionist or Customer Service Representative

Summary of Qualifications

Energetic, Receptionist/Customer service rep eager to bring strong skills to a growing company in need of a top-level support

Excellent organization, communication, and relationship-build skills

Articulate and friendly with a professional demeanor

Work History

MD Anderson Cancer Center Houston, TX Feb 16, 2015 - Apr 16, 2015

Catering Representative

Assisted with catering events gathering food prepping the tables for guest as well as help in cafe' Anderson as a line server.

Ensure food hygiene and health and safety regulations are adhered to at all times

The Picture People Houston, TX Jun 21, 2012 - Feb 16, 2015

3rd Key Holder

Opened and closed the studio, photograph customers and their families as well as act as sale person to show photos

Helped customers with decision making in making purchases

Carry out all operational procedures in absence of manager

ACS /Sprint Houston, TX Mar 21, 2005 - Oct 30, 2009

Customer Service Representative

Assisted customers with billing inquires, payments over the phone, and with adding new services

Responds quickly and efficiently to customers concerns

ACS/The Hartford Insurance Houston, TX Mar 21, 2005 - Oct 30, 2009

Customer Service Representative

Assisted policy holder's with any question they may have had in regards to policy or claims

Helped with filing claim's with policy holder's or family member

Deliver a consistently high level of customer service so that our customer’s expectations are exceeded.

Education

Remington College Houston, TX 2 years college

Elsik High Houston, TX High School Diploma 2003