Syed Afzal Hasan Rizvi
Houston, TX 77083
Objective
To pursue a career in a professional and achievement oriented organization
where I can contribute my utmost whilst gaining in experience.
*.**********@*****.***
Education
Bachelors Of Science (Computer Science)
2002-2007
Hamdard University
Certification
A+ Certification
Microsoft office 2007
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Application Support Analyst
Market Smart 360
Dec
2014-Current
14405 Walters Road Suite 900,
Houston, TX 77014
Manager: Gonske, Jeremy 281-***-****)
. Working With Business Analysts for Applications Enhancements.
. Microsoft Testing With Quality Assurance Team.
. Multitasking with the ticketing system Zendesk.
. Website Designing and Creation for Windows and Android System.
. Microsoft SQL Server management Studio, Data extraction and Data
Update from Databases.
. Developing SQL Queries.
. ZOHO CRM working and development.
. MFD (Multi-function device) Printer Configuration on the networks.
. Interfacing Troubleshooting between Two applications ZOHO and
Zendesk.
. Deviation Specialist for in-house applications..
. Independently leads cross functional teams for engineering
projects, business systems and complex change controls.
. Installations, upgrades, configuration, and troubleshooting of
infrastructure devices.
. Provides training and technical among manufacturing team.
. Developing Technical Documents for Applications and Network
Mapping.
Sr. IT Support Analyst
Quality Systems
Dec 2013-
Dec 2014
8320 FM 1960 West,
Houston, TX 77070
Manager: Syed N Ali 281-***-****)
. Multitasking with the ticketing system in REMEDY. Average 35-40
tickets handling per day.
. Microsoft Outlook 2010, MS LYNC trouble shooting.
. Performing Reimaging to the Computers.
. Deployment of new Systems in QS/Replacement of Old Computers.
. Software trouble shooting/ Desktop Support.
. Printer Installation.
. Installation and support Windows 7,Windows 8,Windows XP and
Windows NT operating systems, Microsoft Office software,
Microsoft Outlook, Internet Explorer device drivers, printer and
network connectivity.
. Window server 2012 & HYPER -V
. Domain Controller,Active Directory
. Provide Training To New Employees.
. Migration of Networks.
. Remote Desktop Support.
. Resolved hardware related issues.
Sr. Quality Assurance Engineer
EuroSoft Tech Jun 2013- Oct 2013
Karachi, Pakistan
Created Test Cases and executed the test cases using QTP.
The Test Plans and Test Cases were identified and their descriptions and
the implementation details were properly documented.
Used Agile Methodology throughout the process of testing in various
environments and phases of the application development
Application testing including Functional, Integration, Regression, Sanity,
End-to-End and Security Testing
Developed SQL Queries to perform database testing. Executed SQL queries to
check the integrity of data using SQL express
Attended daily meetings and walkthroughs for project updates
Used in house developed Team tracking tool for bug tracking and reporting,
also followed up with development team to verify bug fixes, and update bug
status.
Conducted GUI Testing manually as well as using QTP.
Inserted different kind of Check Points to check the functionality of the
application
Performed Security Testing in QTP using Positive and Negative testing to
ensure appropriate user authentication.
. Extensively involved in Back End testing using SQL Queries on SQL
Server Database.
. Executed SQL queries as a part of Backend testing to verify the
integrity of the database.
. Performed Regression Testing using QTP.
. Performed web services testing using SOAP UI, XML.
. Involved in Running, Generating and Execution of various Test
Scripts.
. Prepared Test Summary Report, Defect Report on daily basis during
execution time.
Sr. Quality Assurance Engineer
Kalsoft Jun 2011- May 2013
Karachi, Pakistan
. Developed test scenarios and test procedures based on the test
requirements.
. Test Cases were designed based on Use-Cases and Requirements in
Quality Centre.
. Wrote and Executed Test Plans and Test Cases using the Quality
Center.
. Maintained requirements and requirements are traced to Test Cases in
Quality Centre.
. Performed GUI, Functional, System Integration, Regression and UAT
testing.
. Monitor defects so that they progress a timely manner and adhere to
the defect tracking process Standards.
. Review system defects and ensure they are adequately retested when
fixed.
. Contribute in post-implementation and production support as
required.
. Develop and maintain test plans for software quality assurance.
. Execute test plans in coordination with development schedules.
. Created smoke test cases for the end to end test process of the
successful and failure path using QTP.
. Created, executed, and analyzed the results of automated tests.
. Requirements management using Teleological Doors.
. Responsible in providing regular test reports to the management and
stakeholder
. Participated in Enhancements meeting to distinguish between bugs and
enhancements.
. Prepared test data for the AUT as per the specifications of BRD.
. Tested the Middle-Tier (XML, SOAP, Web services).
. Tracked and reported bugs using Clear Quest.
. Involved in doing System testing of the entire applications along
with team members.
. Applications are tested manually.
. Application are created using XML Loader.
Quality Assurance Engineer
THK Solutions Mar 2010 - May 2011
Karachi, Pakistan
. Performed manual and automation testing of a web-based customer
application
. Tested the application utilizing the Scrum (Agile) methodology.
. Work in the agile development environment with frequently changing
requirements and features set.
. Interacted with business analysts and developers in requirements
analysis, design reviews, testing and documentation for application
developed in agile environment.
. Actively participated in scrum meetings, Sprint/iteration planning
meeting, Retrospective meeting, reviews and developed test
scenarios.
. Review product requirement documents, design documents, requirement
traceability matrix, and functional specification and involved in
developing test strategy, test plan and test case documents.
. Created detailed QA documentation including QA reports, burn down
chart report.
. Reviewed product requirement documents, design documents, requirement
traceability matrix, and functional specification and involved in
developing test strategy, test plan and test case documents.
. Actively participated in SQA (Software Quality Assurance) and project
status meetings.
. Responsible for database testing using SQL queries in MS SQL server.
. Created search matrix and regression test plan to maintain quality of
an application.
. Prepared the traceability matrices to fill the gap between the
requirements and test cases covered.
. Analyzed and planned data using repots and graphs generated in
Quality Center.
. Participated in daily scrum to triage for the defect tracking
process.
. Performed Functional, Regression, Compatibility, System Integration
Testing, Security testing, User
. Acceptance testing, Web testing and was responsible for executing all
testing scenarios.
Quality Assurance Engineer
Invaterra Dec 2007 - Feb 2010
Karachi, Pakistan
. Defect Reporting and Management
. Plan and develop Test cases and their Execution
. Prepare appropriate test environments for software release projects
. Developing and applying complex Test Scenarios on Projects
. Involves and develop Testing Strategies
. To Ensure that Client Requirements' are mapped on Test Cases through
RTM Document
. Providing Weekly status report to Testing Manager on Ongoing Testing
Project with defect status and severity.
. Software Quality Control, Software Quality Assurance, Verification
and Validation activities
. Work closely with Business, program managers, developing leads and
Software Developers to identify root causes of the defects and aids
them to initiate Defect Prevention Process
. Test case writing, execution and maintenance.
. SRS documentation reviews and discussions with lead/PMs.
Technical Skills
Quality Assurance Technologies
Soft. Project Completed a Graduate course of Software Project
Management: Methods Management in my University Program, covering
and Practices wide aspects of this field.
ISO-9001 International Standards Organization
CMMI SEI's Capability Maturity Models Integration
Engineering Technologies
HCI Usability Engineering through Human Computer
Interaction
Requirement Traditional/Object Oriented Analysis, Design &
Engineering Development
SDLC Various Engineered Software Development Life
Cycles
Quality Management Tools
Management Tools
Atlassion Suite Requirements Mgmt, Project Mgmt, Task Mgmt, Issue
Tracking, Time Mgmt, with Agile/Scrum Support
Microsoft Project Microsoft Project - Project Management Process
Test Track Quality & Test Management Tool
Testing Tools
'Ms. WAS (Web Understanding of this excellent automated
Application Stress/Load Testing product for Web-based
Stress Tool) IBM Applications, with good reporting.
Functional tester V6.1 Automated functional testing and regression
testing.
HP Quick Test Automated functional testing and regression
Professional testing.
Stress Tool Test Quest Automated Performance, Load & Stress Testing Tool
with highly Excellent tool for automating Mobile
Selenium / JMeter devices' functionalities Open Source Web Automation
IeUnit Various test tool, automating requests. Browser based GUI
Tracking Tools and (partially) Functional test tool BugZilla,
Microsoft Testing JTrac, BTS, Test Track, HP Test Director, Mantis,
Center and RTH,Zendesk.
Writing Testing Scripts and Testing on Microsoft
Testing Center Software.
Engineering Tools
Analysis Tools (Procedures)
JAD Joint Application Development focuses on
building consensus among developers, users and
clients
Designing Tools (Notations)
Dimensional Model Star Schema and its variants for Data warehouse
design
DFD/SIFD Data/System Information Flow Diagram
Flow Charting Model the details and flow of the processes.
UML Unified Modeling Language (OMG's UML 1.5)
Programming Languages/Tools
Languages /Tools C#, PHP, SQL, PL-SQL, HTML,WORD PRESS, JOOMLA
Visual Studio 6.0 & Visual Studio.NET 2003
Adobe Photoshop
Macromedia Dream Weaver & Macromedia Flash SQL
server 2000-2005
Computer Expertise
Operating System Windows 98,Windows ME, Windows NT, Windows XP
Windows Vista, Windows 7,Windows 8,Windows 8.1
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. References will be provided on request
. Open for relocation throughout USA
Professional Experience
Notes