HVAC Professional, Service Manager

Rocko Meyers

**** ** **** **, **** Coral, FL ****4

Telephone: 239-***-****

Email: ***********@*****.***

Professional Profile

A highly effective and proficient HVAC & Refrigeration professional with

more than 27-years experience managing and supervising installations and

service needs. Skilled in managing and supervising field crews and office

staff, with the ability to provide technical support as needed to ensure

projects are completed accurately and effectively. An expert in preparing

cost estimates and project proposals, and providing dedicated customer

service to ensure client satisfaction and timely completion of all service

needs.

Career Summary

March 2015 - Current CHIEF ENGINEER

Courtyard By Marriott/Mckibbon

Fort Meyers, Florida

. Responsible for day to day physical/mechanical operation and appearance

of the hotel.

. Work directly with clients/customers to determine their needs and

services requests.

. Provide maintenance for all mechanical/electrical systems as required

keeping hotel operating at optimal levels.

. Provide pool care and maintain pool chemical levels as required.

December 2013 - March FACILITATOR/DISPATCHER

2015 AVIS/Budget/Group Rent-a-Car Representative

Fort Meyers Airport, Florida

. Work directly with clients to determine their needs and provide vehicles

and services to fit their requests

. Assist customers with obtaining vehicles and provide customer service

when exchanging vehicles and receiving upgrades

. Work with a team of dispatchers and computer system in order to

accurately assign rental contracts for vehicles

May 2013 - Current REALTOR - RESIDENTIAL REAL ESTATE (Part-Time)

Fort Meyers, FL

. Assist home buyers in locating property to fit their needs

. Provide exceptional customer service, listening to their needs and wants

when searching for a home

. Maintain communication with home buyers to schedule time for home tours,

negotiations, and offers

. Liaise with other realtors in the area regarding potential properties on

the market and/or clients

October 2009 - October DEPARTMENT MANAGER, COMMERCIAL/INDUSTRIAL -

2012 CONTROLS / HVAC&R SERVICE

Boyd Brothers Service, Inc., Punta Gorda, FL

. Performed all office operations, including staff scheduling, payroll, and

designation of assignments

. Maintained all record keeping and oversaw all office budgeting and

expensing needs

. Oversaw 30 staff employees as well as the recruitment and training of all

employees

. Designed, prepared estimates, and submitted HVAC & Refrigeration

mechanical and control project proposals to potential clients

. Procured all required materials and mandated all subcontractors to

complete all projects through service agreements

. Supervised a field installation and service crew of 2 to 15 technicians,

providing technical support and guidance as needed

April 2008 - October START-UP SUPERINTENDENT, HVAC - REFRIGERATION

2009 SYSTEMS/CONTROLS

B&I Contractors, Fort Meyers, FL

. Managed and supervised an installation and service crew of 34 technicians

who were responsible for the installation of refrigerant, chilled water,

and condenser water piping systems

. Installed HVAC & Refrigeration systems and controls, covering the start-

up and commissioning of services for various office and medical

buildings, schools, and colleges

. Created detailed refrigeration piping drawings and control schematics for

clients

. Pre-ordered required materials for planned and controlled installations,

ensuring projects were completed on-time and on-budget with no delays

2005 - 2008 HVAC & REFRIGERATION SYSTEMS EXPERT

Marlee Mechanical & Electrical Contractors,

Hammonton, NJ

. Served as Department Leader for all HVAC & Refrigeration service projects

for the company

. Managed, scheduled, and provided all training for 20 employees

. Successfully designed, installed, and managed the installation of all

HVAC & Refrigeration systems and projects for WAWA Food Markets Inc.

within the region

. Serviced HVAC & Refrigeration systems for schools and other large

buildings

2004 - 2005 GM / HVAC&R SYSTEMS FIELD ENGINEER / DESIGNER

Tougher Industries, Inc. Wappingers Falls, NY

. Managed office operations, including staffing, record keeping, and

payroll needs for 32 personnel

. Evaluated requirement needs and oversaw complex projects, including

retrofits and design build projects

. Created new advertising literature and marketing brochures to increase

awareness of services available to clients

. Coordinated the relocation of all office operations and personnel to a

new space

. Streamlined all company operations by effectively managing staff

scheduling, personnel needs, and ensuring all materials were procured in

a timely and cost effective manner

1999 - 2004 SERVICE MANAGER - FIELD SUPERVISOR,

HVAC&R SYSTEMS DESIGNER

AMI Services, Inc. / Armistead Mechanical, Inc.,

Waldwick, NJ

. Directed daily HVAC & Refrigeration service operations, including the

supervision of 15 employees ranging from office staff to field team

service providers

. Responsible for all budget oversight for purchases and spending,

dispatching of personnel, and customer relations needs

. Orchestrated the planning and completion of complex construction and

service projects for clients

. Provided comprehensive feasibility studies to determine project

requirements in order to provide best services

. Delivered all technical support to 75 pipefitters and 12 service

technicians

. Served a client base of pharmaceutical, institutional, hospital

locations, and large commercial buildings

1995 - 1999 SENIOR MECHANICAL HVAC&R SERVICE ENGINEER - FIELD

SUPERVISOR

Active Conditioning Corp., Edison, NJ

. Designed and installed various mechanical and control systems for large

buildings

. Collaborated with the engineering team to oversee the development and

implementation of various projects

. Provided exceptional customer service to new and existing clients,

fostering account loyalty and growth

. Conducted onsite inspections and feasibility studies, and performed data

research to prepare cost estimates

1988 - 1995 SERVICE DEPARTMENT MANAGER / SALES ENGINEER /

ESTIMATOR / PROJECT MANAGER

Liber Rich and Sons, Inc., Pleasantville, NJ

. Directed all business operations for residential, industrial, commercial,

and institutional projects ranging from residential homes to Atlantic

City Casinos (including: "Trump's Taj Mahal," "Atlantic Palace," "Sands

Casino," "Claridge Casino," "Tropicana Casino," "Showboat Casino,"

"Bally's Park Place," and "Resorts International Casino")

. Provided technical support remotely and in the field for 18 HVAC service

technicians and over 300 pipefitters

. Designed and implemented company policies and oversaw the estimating and

project management teams (staff of 40)

. Supervised the sales department staff and all office personnel to ensure

effective customer service was provided

Education and Qualifications

BS: Mechanical Diploma: High School, 1978

Engineering, 2001 "CLEAR" Service

Diploma: Almeda College Certifications: Management

AutoCad 2D and 3D, EPA Universal

2002 CFC/HCFC

Murray State College

Additional Training:

Master HVAC&R Expert MCAA Service Management Electrical Systems

MCAA Project Management Contract Writing and Boiler Plat Operating

Preparation Engineer

MCAA Contractor Power Flame Burner HVAC&R Building Trades

Estimating Maintenance & Service Journeymen

Supermarket Copeland Compressors Advanced Carrier Digital VAV

Refrigeration Systems Refrigeration Systems Design Control Systems

Design & Installation PC Computer Builder

SDC & Associates Design Unico Systems VFD Expert

Build Contracting & Heat Pumps Car/Truck Rebuilder

Claims

Skillpath Managing Commercial Water Pumps Automated Logic Control

Multiple Projects, Machinist Systems

Objectives & Deadlines Logic Programmer

HVAC &R Design Build MS Office, Windows. PC Automated Logic Web

Computer Builder Control

Contact this candidate