Quality Control

Dennis Williams (m.b.a)

( **** W. Maypole Ave.

Chicago, Illinois 60612 ( 773-***-**** ? ( *************@*****.***

Career Summary:

Through the years, I effectively demonstrated my ability in supervising,

motivating, and directing individuals and groups in the completion of tasks

and the fulfillment of company's documented goals. To add to my persona, I

attended and graduated with my Masters In Business Degree; with the

intention of making myself more marketable.

Highlights

. Experienced in production scheduling. Knowledge of 5s

methodology.

. Dedication to product quality. Compliance with

GMPs.

. Knowledgeable of quality control standards. Supply

management expertise.

Accomplishments

. Planned, directed, coordinated and assigned manpower to efficiently meet

production requirement.

. Contributed to increases in productivity through improvements in

operation, quality, safety and administration.

. Supervised shift operations for more than 10 production and assembly line

associates.

Education

Master of Business Administration: Concentration in Business

National Louis University . Chicago, Illinois

Bachelor of Science: (applied behavior science)

National Louis University ( Chicago, IL

Associates in Arts (Business Management)

Malcolm X College ( Chicago, IL

Professional Experience

Industrial Kinetics (Glotel) Downers Grove, IL

Shear Operator 2014-Curre

$32,600 nt

. Set up/operated Cincinnati/Armada shear machine in a safe manner.

. Material handler; raw steel storage (16ga-4ga) bins location.

. Adjusted controls for width/length (square).

. Grinding, stripping aluminum.

. Monthly cycle counts/audits.

. Responsible for the safety awareness and preparation foe each job

assignment

. Inspection of equipment before/after shift.

. Forklift operator; overhead crane; swing mass.

. Knowledge of machine operations and procedures; basic troubleshooting.

. Programming (data entry).

. Applied mechanical problem solving skills.

Altria (USST) ( Franklin Park, IL

Quality Tech Coordinator 2012-2013

$43,700

. Provided day-to-day assistance to line support members in order to

achieve production rate.

. Inspect products on manufacturing line for flaws or defects.

. Test items by analyzing size, weight, chemical composition, and

components.

. Experiment with products to determine reliability and if it will

withstand wear and tear.

. Improve upon materials and parts used in production process.

. Ensure production process meets industry standards.

. Create reports of quality control tests and analyze the data to determine

if any changes in the production process are necessary.

. Develop and implement quality improvement activities and policies.

. Fulfill documentation and reporting requirements for the Quality

Management program.

. Develop and maintain a system for outcomes measurement

. Determine if program is achieving its goals.

. Develop performance improvement targets for quality, service, and

efficiency.

. Implement systems to ensure that services conform to regulatory

requirement.

. Perform statistical analysis and data analysis.

. Assist with quality control audits.

. Observation of Lean and GMP strategies.

. Investigate, monitor, document and report on quality of care and service

issues.

. Producing products of high quality and quantity.

Elkay Manufacturing ( Broadview, IL

Supervisor 2002-2011

$52,900

. Communicated job expectations; planning, monitoring, and appraising job

results; coaching, counseling, and disciplining employees; initiating,

coordinating, and enforcing systems, policies, and procedures.

. Training of new employees; interview of potential hires; developing

personal growth opportunities.

. Maintained work flow by monitoring steps of the process; setting

processing variables; observing control points and equipment; monitoring

personnel and resources; implementedg cost reductions.

. Complete production plan by budgeting; scheduling and assigning

personnel; accomplishing work results; establishing priorities;

monitoring progress; revising schedules; resolving problems; reporting

results of the processing flow on shift production summaries.

. Works collaboratively with different departmental heads to ensure that

all facets of production/manufacturing flow smoothly.

. Maintains quality service by establishing and enforcing organization

standards; problem resolution; appropiate disciplinary reinforcement.

. Ensures operation of equipment by calling for repairs; evaluating new

equipment and techniques.

. Provides manufacturing information by compiling, initiating, sorting, and

analyzing production performance records and data; answering questions

and responding to requests.

. Creates and revises systems and procedures by analyzing operating

practices, record-keeping systems, forms of control, and budgetary and

personnel requirements; implementing change.

. Maintains safe and clean work environment by educating and directing

personnel on the use of all control points, equipment, and resources;

maintaining compliance with established policies and procedures (GMPs,

5's, LEAN practices).

. Maintains working relationship with the union by following the terms of

the collective bargaining agreement.

. Resolves personnel problems by analyzing data; investigating issues;

identifying solutions; recommending action.

. Contributes to team effort by accomplishing related results as needed.

Culligan International ( Distribution ( Northbrook, IL

Supervisor 1997 -

$49,500 2002

. Supervised 10-12 hourly employees for the day-today production

requirement of the company goals through individual and team-oriented

tasks.

. Interview process of new recruits; evaluation history; disciplinary

action for required associates.

. Evaluated and facilitated the attainment of organizational goals through

motivational concepts via visual and auditory methods.

. Injection mold; hydraulic/manual break press; mig-welding; shear;

familiarity.

. Maximized productivity by ensuring the necessary equipment was available

for employees such as PPE, materials, tools and supplies.

. Shipping/receiving process was adhered and daily production goals were

communicated and enforced.

. Scheduling for incoming/outgoing freight; production/work orders; work

order revision; back orders.

. Enforced company compliance and safety requirement with 121 straight days

no recordable injuries.

. Utilized GMP, 5's, and Lean Manufacturing concepts to improve

productivity.

. Conducted daily meetings with department associates on shift

productivities; daily written reports concerning hours/units shipped.

. Budgeting department semi-annual cost; reordering productions and safety

supplies.

. Knowledge of production processes and improvement strategies.

. Strong interpersonal and communication attributes.

. Reviewed audits in order to process replenishment of depleted stock.

. Training tutorial for preventable accidents; periodic safety evaluations.

. FIFO, FILO practices; root-cause analysis.

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