Sales Customer Service

Azar Abbasi

202-***-**** . ******.*****@*****.***

Results-focused Manager eager to offer years of proven experience in High-

Volume Sales, Account Management, International Business, VIP Relations,

Transportation / Logistics/Strategic Analysis/Planning,/Team Building

Training toward maximizing a progressive employer's productivity and

profitability.

Profile of Qualifications

. Top-performer who excels at identifying lucrative sales opportunities,

defining strategies for capturing new business accounts, networking among

large corporations / government agencies, and attaining solid leveraging

in competitive markets.

. Integral leader who creates key relationships with current / prospective

high-profile clientele to build business revenue.

. Excellent communicator who plans, prioritizes, and manages multiple tasks

within deadline-driven environments.

. Ambitious self-starter who demonstrates superior attention-to-detail and

sharp analytical abilities.

Key Areas of Expertise

Project Management Passenger Sales Strategic Analysis / Planning

Business Communications

Sales / Marketing Client / Vendor Relations Budget / Expense Control

Contract Negotiation

New Business Development Transportation / Logistics Team Building /

Training Ticketing

Professional Synopsis

Lockheed Martin (Les Concierges), Manassas, VA 2007 - 2015

Corporate Event Planner, Concierge Services

. Apply dynamic leadership talents toward directing comprehensive planning

efforts for meetings, special events, vendor fairs, and tradeshows to

include managing registration processes, handling VIP arrangements,

selecting venues, choosing vendors (i.e. food / beverage, VIP

entertainment, d cor), negotiating contracts, and coordinating technical

requirements.

. Interface between vendors, clients, and home office to meet and / or

exceed event objectives, along with conducting targeted meetings with

customers to ascertain key requirements and collaborating with colleagues

to attain project goals.

. Ensure seamless VIP travel by organizing all transportation /

accommodations (i.e. weekend retreats, corporate jet leases).

. Formulate strategic decisions by reviewing business reports and

monitoring revenue / expenses versus budgets to include enhancing bottom-

line results by creating on- and off-site marketing materials (i.e.

newsletters, flyers, promotions).

. Build valuable relationships with executive-level staff via monthly

networking events, along with supervising financial management of company

club and activities and assisting with sponsorship and exhibit

coordination / management.

. Support staff hiring efforts by liaising with human resources personnel

to organize employee savings plans with local vendors and deliver

Lockheed Martin new hire employee orientations to guarantee consistency

among benefits enrollments.

. Participate in Operation Home front (DC Metro Chapter) to organize

fundraisers for veterans and families, as well as the American Red Cross

to arrange on-site blood donor drives. USO Project Elf.

INTERNATIONAL CARRIER, Washington, DC 1990 - 2007

Account Manager, Eastern Region (1998 - 2007)

. Traveled extensively thru out Eastern USA. Drove business growth by

soliciting sales through consolidators, IATA- / ARC-approved agents;

various embassies, the U.S. Department of State, Diplomatic Mail,

International Monetary Fund, World Bank,

United State Postal service Met and/or exceeded sales goals by managing

$20 million+ in accounts to include planning profitable marketing

strategies; evaluating Travel Agents performance; and maintaining FAA,

customs, and additional regulatory compliance. Supervised loading and

offloading of Cargo and passenger bags at Dulles International Airport

Dispatch Cargo to various points in USA using local or National trucking

companies.

Contributed sharp analytical abilities toward preparing budget, managing

expenses and delivering executive presentations as well as measuring and

quantifying performance of travel agents

. Coordinated travel for VIPs and government dignitaries, along with

representing airline efforts before the corporate office, state / federal

courts, U.S. Departments of Transportation / State, FAA, immigrations,

customs, U.S. Chamber of Commerce, Ex-Im & World Banks, U.S. Aid,

American Society of Travel Agents, and airport task force / authorities.

Account Executive Manhattan, NY (1990 - 1998)

. Recognized for job performance excellence with commendations for

assisting U.S. customs and immigrations, as well as one from the

Department of the Army for supporting a U.S. House of Representatives

delegation led by Congresswoman Marsha Blackburn. Directed 15+ contracted

employees for quality control and superior customer service, and

conducted staff training efforts.

Education & Technical Summary

B.A., Liberal Arts (Political Science Emphasis) Queens College, The City

University of New York

Microsoft Office Suite . Smart Agent (Les Concierges) . Saber Airline

Reservations Systems . Internet Applications, Salesforce

..

Contact this candidate