Human Resources Manager

C ARMEN C OLON

**** ******** *****

San Antonio, Texas 78233

*************@*****.*** • 210-***-**** (cell)

HUMAN RESOURCE MANAGEMENT PROFESSIONAL

HUMAN RESOURCES EXPERTISE:

• •

Employment Law Employee Relations

• •

Strategic Talent Management Planning Benefits Administration

• •

Employee Performance Management Employee Investigations

• •

Crisis Management Change Management

• •

Leadership Development & Coaching Succession Planning

• •

HR Data Analysis Union Avoidance

PROFESSIONAL EXPERIENCE

H-E-B – SAN ANTONIO, TX. 2009 – FEBRUARY 2015

Field Human Resources Manager

Selected Contributions:

Responsible for leading Human Resources activities for 13 retail stores with 4100 total employees

Facilitate Positive Partner Relations classes to leaders in an effort to maintain an effective, proactive, and

preventative labor relations system.

Review and analyze organizational metrics (turnover, performance ratings, attrition, etc.) and translate data

into meaningful recommendations for improving productivity and employee performance.

Lead efforts to ensure annual performance reviews are completed.

Successfully completed more than 500 employee investigations.

Established relationship with Department of Assistive and Rehabilitative Services to help candidates go

through vocational training in an effort to become gainfully employed with H-E-B.

Member of Corporate Diversity Council supporting a “No Bullying” campaign to be rolled out to Texas schools

to recognize students who help prevent bullying.

Created and implemented Employee Opinion Survey action plans for leaders to ensure communication

timelines are met, action plans are created, and future touch points are confirmed.

Lead store Market Manager leadership development efforts

Created Competitive Response Toolkit to help combat market competition. Toolkit provides leaders with

competitive data to increase retention and improve talent acquisition efforts.

Conduct regular vulnerability audits within each of the 13 stores.

H-E-B – SAN ANTONIO, TX. 1992 - 2009

Held various store leadership positions:

Unit Director/Store Director/Assistant Store Director/Manager-in-Charge

Selected Contributions:

Responsible for leadership of 170 employees (average per store) and average weekly revenue of $1.5m

Daily responsibilities included employment-related decisions, including; hires, promotions, transfers, discipline,

suspensions, discharges, recognition among other employee-related matters.

Coached and delivered real time feedback to promote employee development

Managed the performance and development of store leaders attending School of Retail Management

(SORM)/School of Retail Leadership (SORL)/Intern

Responsible for the total merchandising operation of the store, including Customer and employee relations, as

well as the financial performance of the total store.

Accountable for merchandising strategy that optimizes financial performance and ensure alignment with

corporate strategy

Ensured appropriate inventory levels and managed shrink to meet and/or exceed corporate goals

Ensured that all Federal, State and Company regulations and standards for product freshness, food safety,

refrigeration and sanitation were met

Delegated work to the appropriate employees based on the complexity of the tasks and the skills, interests and

capabilities of the individuals

Tracked and monitored local competition to ensure we sustained Every Day Low Price strategy

Accountable for department labor and production schedules

EDUCATION AND CREDENTIALS

TARLETON STATE UNIVERSITY - STEPHENVILLE, TX

Bachelor of Business Administration

TECHNICAL PROFICIENCIES: Peoplesoft HRMS, MS Office, HRIS Systems

HONORS/AWARDS/MEMBERSHIPS:

• All-American Track and Field Athlete

• Harvey Mabry Excellence in Management, 2002, 2003 and 2007

• Corporate Diversity Leadership Council

• SA/West Diversity Co-Chair

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