Manager Operations

Stephanie Moran

**** ***** ***** ***** *******, WI 53719 608-***-****

*********@*****.***

Objective To obtain a full-time position that will utilize my communication, computer,

presentation, and organizational skills.

Education University of Wisconsin Eau Claire, Eau Claire, WI

Bachelor of Business Administration (BBA): Marketing Analytics

Graduation Date: May 2012

University of Wisconsin Green Bay, Green Bay, WI

Bachelor of Business Administration (BBA)

Attended September 2006 to May 2010

Employment Operations Manager June 2013-September 2014

Assistant Manager June 2012-May 2013

Sherwin-Williams

Recommend products to customers

Ensure customers get what they need in a timely matter

Make sales calls to current customers and potential customers to grow

business

Review monthly reports

Train part-time employees

Ensure store is operating efficiently and following policy

Receptionist/Deposit Operations Citizens Community Federal

September 2011- May 2012

Answer the telephone and transfer the call to appropriate location

Log incoming mail

Wrote new job posting ads and descriptions

Organized and filed customer folders that had been sent from all other

branches

Help out with various tasks other departments need

Front Desk Clerk

Sleep Inn and Suites, Eau Claire, WI (Night Auditor)

May 2011 to September 2011

Comfort Inn, Eau Claire, WI

June 2010 to May 2011

Best Western Midway, Green Bay, WI

August 2009 to May 2010

Make reservation via telephone and walk-ins

Check guests in and out of the hotel

Help customers with questions and concerns

Perform daily cleaning chores/laundry

Prepare and deliver express check outs

Run night audit

Setup/ take down & clean up breakfast

Stephanie Moran

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Internship Marketing Intern Girl Scouts, Eau Claire, WI

February 2011 to May 2011

Provide assistance to the brand and marketing department by:

o Maintaining the twitter feed

o Entering work orders into Aprix, an online marketing campaign

management system

Developed surveys to discover ways to attract volunteers and new

members

October 2011 to March 2012

Continued to help at the Girl Scouts with the Fund Development

manager:

o Entered data into Excel files with potential donor information

o Updated and entered information into Donor Perfect

Honors/Achievements

Halliburton Collegiate Social Media Challenge

o 70 undergraduate and graduate students from universities including Texas A&M

University, Texas Tech University, Rice University, University of Houston, and

UW-Eau Claire competed to create a social media strategy for Halliburton. My

team was selected the winner. On that team, I helped come up with the strategies

and prepare the presentation. Halliburton is currently implementing the

strategies.

The Firehouse Market Research

o Fall 2011 I took a market research class where we were split into teams to pick a

company in town to do a market research assignment for. My group chose The

Firehouse, which was a new up-scale bar in town. They sell only premium beer

and were interested to find out if cask ale would be a profitable additional. My

group held focus groups, took surveys, and compiled all our information and

presented to them that we believed it would be profitable and flavors that might

be most popular. Based on our results The Firehouse did put in two cask ale taps.

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