optician billing manager
Resume:
Christina Kaye
*****Placerview Trail, Santa Clarita, CA 91390
661-***-**** *******.*@*****.***
Dispensing Optician / Optical office manager
Professional dispensing optician with 16 years of optical experience, 19 years management
experience. Excellent in technical, presentation, and customer service skills. Extensive
management experience, including coaching and development, inventory control, billing, and
location business forecasting.
• ABOC certified
• Constant continuous education
• Proficient in exam and material billing through VSP, MESC, EYEMED, and SPECTRA
• CPR / AED Certified
• RYT 200 Certified
Experience
Valencia Eye Institute
25775 McBean Parkway Suite 208, Valencia, CA 91350
Optical Manager, Dispensing Optician
October 2003 - March 31, 2015
Responsibilities included: All ordering, processing, billing, and customer service for the optical
department. Opening office in the morning, closing, when necessary. Filling in front desk and
back office when needed. Responsible for optical department inventory, and appearance.
• Single handedly streamlined all optical billing and inventory protocols
• Re-worked store visuals, creating a more streamlined visual appeal, with the added bonus
of allowing more inventory to be displayed
• Closely worked with all of our frame and lens representatives to ensure that all inventory
in the office was current and not discontinued in any way, and that we were up to date
with any rewards or savings programs that may benefit the office and staff.
• Was responsible for the shut down and transfer of all optical, lab, contact lens accounts
and inventory when the office was purchased by another doctor
.
LensCrafters
Northridge CA
Retail Manager/ Dispensing Optician
2000-2003
Responsibilities included, running operations on the retail floor, payroll processing; coaching
and development of staff, assessing and resolving any patient issues that may arise
• Reduced remakes within the store, from an average of 28% to an average of 15%.
• Helped to improve customer service rating through training and development of staff
• Assisted in forming and delivering yearly associate reviews
Natural Wonders
Woodland Hills CA
Retail Manager
1999-2000
Responsible for the daily store operations. Receiving and merchandising of inventory, and
payroll processing.
Lady Foot Locker
Sherman Oaks CA
Assistant Retail Manager
1998-1999
Responsible for daily store operations, and meeting corporate sales goals.
Crown Books
Northridge
Sales Associate / Assistant Manager
1994-1998
As an assistant manager, I was responsible for coordinating store events and promotions, payroll
processing, and daily opening and closing procedures on the retail floor.
Volunteer
Black Dog Yoga
Sherman Oaks
June 2014-current
Registered Yoga Instructor
Teaching mixed level donation classes when they are available.
References available upon request
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