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CURRICULUM VITAE
OF
Tsholofelo Valentia Molefi
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Personal Details
Surname : Molefi
First Names : Tsholofelo Valentia
Identity Number : 920-***-**** 088
Work Number : 012-***-****
Contact Number : 072-***-****
Gender : Female
Nationality : South African
Marital Status : Single
Health : Good
Home Language : Setswana
Other Languages : English
Afrikaans
Zulu
Sotho
Address 78 Seymore Street
Orchards
Pretoria
Educational Qualifications
High School Education
School : Rosina Sedibane Modiba Sport School
Highest Standard Passed : Matric
Year : 2010
Subjects : Tswana First Language
English Second Language
Mathematical Literacy
Life Orientation
Accounting
Business Studies
Computer Applications Technology
Tertiary education
Institution : Tshwane university of Technology
Diploma : Financial Information Technology (Not Completed)
Year :
Subject Passed : Accounting
Information Technology
Communication
Commercial Law
Hobbies and interests
Netball, Music, Listening to and Watching News/ Current affairs
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Work experience
Current Employer:
Company : Capitec
Position : Sales and Service Consultant
Year : 01 April 2013 to date
Duties
• To grow client base and increase portfolio
• To identify and fulfill client needs by providing consistent service.
• To ensure the retention, satisfaction and expansion of the client base
• To proactively initiate sales and meeting targets.
• To generate leads for new business
• To liaise with product divisions and motivate for credit.
• To provide earnest feedback to clients
• To ensure compliance and mitigate risk.
• Multiskilling and adherence to job requirements.
Previous Employer
Company : Capitec
Position : Brand Ambassador
Year : 01 August 2012 – 30 March 2013
Duties
• Customer care
• Process cash and credit sales
• Assist the branch administrator with duties when absent
• Provide information to clients
• Promote capitec products within and outside the branches
• Track applications and actively manage the turnaround times of approvals or declines.
• Provide feedback to customers and Sales Managers on status of applications and any problems
encountered.
• Cross check applications and new accounts.
• Support sales team in branch to identify leads by asking clients the right questions.
• Ensure that Sales Consultants and Sales Manager receive the leads and follow up on leads
forwarded
Company : Younger the Threats
Position : Sales Representative
Year : 01 December 2011 – 31 January 2012
Duties
• Customer care
• Process cash and credit sales
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Voluntary Work experience
Company : City of Tshwane (Karen Park Clinic)
Position : PHCS Volunteer
Year : 01 February 2012 – 31 May 2012
Duties
Duties
• Manual and Electronic data capturing
• Queue Management (Courtesy)
• Assist with administration duties
• Conduct survey on the service levels.
• Facilitating especially to the youth about HIV/AIDS Awareness
• And preach the practice of save sex and abstinence.
References
Name Sibusiso Sibanyoni
Company Capitec Bank
Position Branch Manager
Contact Numbers 017-***-**** (012-***-****
Name Patricia Mothupi
Company Karen Park Clinic
Position Facility Manager
Contact Numbers 082-***-**** (012-***-****
Name Nomsa P. Phiri
Company Karen Park Clinic
Position Senior Administrator
Contact Numbers 073-***-****
ATTRIBUTES AND COMPETENCIES
Good interpersonal skills.
Strong verbal and written communication skills.
Ability to work in a team.
Strategic and conceptual thinking.
Display integrity and honesty.
Strong business acumen.
Adhering to principles and values.
Learning and Researching.
Microsoft office products.
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Customer focus and impact relationship building.
Productive in a pressurized environment and attain deadlines.
Ability to manage multiple tasks and prioritise.
Ability to translate policy objectives into implementable projects.
Adaptability, Creativity and Innovation.
Manages time effectively.