Customer Service Sales

MAZEN MBAYED

Mobile: 1-973-***-**** Email: *******@****.***

CAREER OBJECTIVE

To obtain a position that enhances my expertise in networking, planning, data analyses, communication, and business

development to meet client and market demand as I establish long term career growth with the company.

PROFESIONAL EXPERIENCE

Enterprise Holdings – Management Trainee Oct. 2013 – Present

Fort Lauderdale, Florida

Manage responsibilities for four core areas:

o Customer service: influence all aspects from sales to conflict resolution

o Marketing: Develop strategies to reach and capture local community and business markets

o Financials: Utilize accounting and financial tools to optimize business operations

o Logistics: Manage fleet, inquiries, and duties in a dynamic environment

Hayyat LLC – Managing Member Strategic Acquisitions and Revenue Development March 2013 – Present

Coral Springs, Florida

Acquired over $100,000 from investors by using detailed business planning

Asses markets using data models for strong investment

Park IP – Quality Control Analyst Intern Aug. 2011 – May 2012

Manhattan, New York

Reviewed heavy case workload for errors and omissions under pressure to meet client expectations

Broward College – Administrative Assistant (Honors Department) Sep. 2008 – May 2010

Fort Lauderdale, Florida

Analyzed and interpreted data and proposed projects to strengthen student retention rates

Organized events on and off campus to present results

Private Tutor – Personal English Tutor Feb. 2007 – May 2008

Kiel, Germany

Developed and analyzed customized lesson plans tailored to individual needs

Paragon Auto Group – Senior Sales Representative / Team Leader Jan. 2003 – Dec. 2006

Woodside, NY

Oversaw team sales exercises which enhanced unit sales and profit

Assisted in close of sales and strengthened client relationship

EDUCATION

Baruch College, City University New York

Feb. 2011 – May 2013

Manhattan, New York

BBA – International Business with Marketing & Finance focus; Minor in Law and Policy

3.6 overall GPA

Aug. 2012 – Feb. 2013

Semester study abroad:

School of International Business and Law, Berlin, Germany

Broward College

Aug. 2008 – May 2010

Davie, FL

AA – International Business

Graduated with highest Honor

Volshochshule Feb. 2007 – May 2008

Kiel, Germany

Zertifikat Deutsch – German C1 Language Certificate

Personal foreign emersion initiative

ORGANIZATIONS

Honors Student Committee – President Member 2008 2010

• Revised recruitment strategies which grew the organization from 10 registered members to over 150

• Orchestrated weekly meetings encouraging multilateral leadership relationships

• Empowered peers to implement their own ideas which resulted in exponential growth to organization

initiatives and accomplishments

Resource and Development Steering Council – Student Member 2009 2010

• Appointed by college executives to assist in cost cutting and revenue generation strategy creation

• Designed a plan transferring certain outsourced college needs to student organizations allowing them to

spearhead projects at zero costs

AWARDS LANGUAGES COMPUTER SKILLS

Lyceum Outstanding Scholar Awards Native Arabic Proficient in Microsoft Suite

Stellar Honors Student Award Intermediate German Adaptive to propriety tools

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