Engineer Customer Service

Anthony Cork

**** ** *** **** ** Phone: 772-***-****

Palm City, FL 34990 Email: ******@*******.***

Manufacturing Engineer

A self-motivated Manufacturing Engineer with over 25 years of experience in

many facets of manufacturing operations, financial management, customer

assurance, and manufacture reporting within high-profile engineering

companies. Skilled in collaborating with all members of the organization to

confirm resources are being applied to achieve project objectives.

Instrumental in streamlining work-order completion while improving

processes, enhancing productivity, and ensuring quality control.

Areas of Experience

[pic]

Customer Assistance Process Improvements Engineering Change Orders

Effective Communication New Business Development Quality Assurance

Industry Reports Test and Production Safety Regulations

Production Management Equipment Failure Analysis

Materials Support

Professional Experience

[pic]

TURCK INC., Anoka, MN

2003-2015 Industrial Automation Manufacturer (cable

Harnesses, Sensors and Networking)

Senior Manufacturing Process Engineer

. Generated Engineering Change Orders to update and/or create process

changes

. Solved production tooling, testing, and process issues to meet customer

quality and delivery requirements

. Evaluated failed vendor supplied material and route to QC department as

non-conforming material

. Implemented new processes and train production personnel as required

. Evaluated, tested and selected soldering, crimping, cutting, stripping

and resistance weld methods/materials

. Inspected, tested, troubleshoot and perform failure analyses as required

to ensure quality requirements are met including Customer return

warranty items with corrective actions

. Updated manufacturing drawings using AutoCAD

. Created Standard operating procedures and ISO documentation

. Defined and procured tooling/equipment as required for process

improvement

. Processed engineer for weekly ECO team meeting and sign off

. Reviewed new production blueprints and schematics to be released to

production

. Updated and maintained Paperless manufacturing database

. Represented Process engineering in department team meetings

. Assisted Mexico's engineers and production as required

Key Accomplishments:

. Designed 50,000 square foot production floor cell layout, managed moves

using internal personnel, and outside

Contractors for electrical, water and air

. Converted TURCK Inc. to lead free solder with no down time for

production

. Replaced outdated stripping machines cutting labor cost in half

. Modified standard cable stripping machine to strip armor cable. Only

machine in existence with this capability

PULAU ELECTRONICS CORPORATION, Payson, AZ

1989-2002 Military Electronics Manufacturer

Manufacturing Engineer

. Troubleshoot to component level using required test equipment

. Layout production floor for cellular operation and reconfigure as

required

. Represented engineering the in the weekly MRB meetings

. Wrote and followed up on Engineering Change Orders for production

. Prepared and submitted proposals for repair, refurbishment and

manufacturing request for quotations

. Created, updated BOMs' and drawings as needed

. ISO auditor and created ISO documents for all equipment and processes

. Proactive review of all processes to increase productivity and reduce

waste

PROFESSIONAL EXPERIENCE CONTINUES...

Key Accomplishments:

. Worked with Luke Air Force base personnel to provide a work around for

the F16 Programmable Display Generator AET failures

. Designed 25,000 square foot production facility, managed moves using

internal personnel, and outside Contractors for electrical, water, air

and vacuum

. Letter of commendation from Northrop Grumman for on time delivery of FMS

assets

. Redeveloped 10 year old process to embed 256,000 nine millimeter ferrite

cores into silicone mat

QUADRI ELECTRONICS CORPORATION, Tempe, AZ

1979-1989 Military Electronics Manufacturer

Customer Service Manager/Associate Engineer/Senior Test Technician

. Read blueprints and schematics

. Troubleshoot to component level using required test equipment including

environmental testing

. Supervised 15 repair specialists/ 3 shifts

. Supervised 15 electrical technicians/ 3 shifts

. Lead all warranty failure analysis and implemented corrective actions

. Assisted production and engineering with design and quality issues to

reduce warranty recalls and costs

. Technical writer, Acceptance test procedures, SOP

. Member of the Quality Review board

. Performed Acceptance tests for Customer representatives

Key Accomplishments:

. Solved warranty issue and saved Quadri Corporation over $5 million

dollars

. Layout and supervise the setup of the Quadri repair/refurbishment

facility

. Cut the test time in half for manual testing of core memories by

updating procedure and improving training

Education & Training

[pic]

Electronics Communication Degree, Arizona Technical School, Phoenix, AZ

BSEE DeVry Institute of Technology, Phoenix, AZ Incomplete

Business Management Gateway Community College, Phoenix, AZ

Business Management Scottsdale Community College Scottsdale, AZ

Business Management University of Phoenix

MIL-STD 454/2000

ISO 9001

IPC/WHMA-A-620 A

5s and Six Sigma concepts

Secret Clearance - Expired

Awards & Distinctions

[pic]

Little League Baseball coach

Contact this candidate