Medical insurance, customer service

Veronica Washington

**** **** ***** ***** ● Jacksonville, Florida 32222 ● 904-***-****

● v ******@*****.***

Objective

At present, studying to become a Microsoft Certified SQL Server 2012 Database

Administrator/Developer. I am also in the process of forming an Information Technology support

group which will provide support as well as training for women across the spectrum of the industry.

I can quickly learn and master new technologies and processes; equally successful in both team and

self-directed settings.

Skills and Accomplishments

• SQL Server 2012 Database Administrator

• I have experience working on a Solutions Development team using ERM database

development, building database programming objects, as well as web development

using ASP.NET.

• Microsoft Office 2007, Intermediate; SQL Server 2012,

SharePoint Server 2010 Administration

• Fourteen years experience working in a challenging environment involving medical

insurance fraud.

• I possess a strong work ethic along with excellent problem-solving skills

and am able to work intensely as well as independently.

Work Experience

September 1989 B lue Shield F loridaJacksonville,

M ay 2003Blue Cross F lorida

Fraud Adjustment Clerk

Performing financial adjustments of Medicare Part B claims belonging to medical providers of

service (i.e. doctors, suppliers) where overpayments occurred or services were never rendered.

Ordering reports, (SQL Server), which were used to determine fraudulent or abusive practices by

medical providers. Did discovery and compilation of records and items used for cases going to trial

where probable prosecution is in order.

June 2003 – September 2010 Homemaker/Stay-at-home mother

Education/Training

October 2010 – present New Horizons Computer Training Center

Jacksonville, Florida

Computer training with concentration on Microsoft SQL Server 2012

database administration/development and

SharePoint Server 2010 administration.

(I am presently preparing to take the MCDBA Exam for SQL

Server 2012 certification).

January 1984 – June 1986 Tuskegee University

Major - History

Professional and Community Memberships

Jacksonville SQL Server User Group

Girl Scout Leader, Junior Troop 254

References available upon request.

Contact this candidate