Customer Service Sales

Location:

Posted:

May 13, 2015

Hank Diaz

*********@*****.***

928-***-**** (home)

Objective

A provide quality service to clients by representing not only myself but the organization with

respect and dignity.

Education

Received Associates of Science degree in Accounting Technology from Anthem College in

November 2013. I am currently enrolled in Kaplan University’s Bachelor of Science in Business

Administration program with an expected graduation date in spring of 2016.

Work Experience

HealthCare

First encounter providing healthcare was back in 2002 at the City of Hope Cancer Research

Facility. My duties were to transport patients by any means to and from appointments within the

110 acre facility. My second encounter came in 2013 working with adults that have either

mental or physical disabilities. My duties were to provide assistance with everyday life and

work skills including stranger danger.

Construction

With over 10 years of experience I started working construction in 2004 with Target Roofing Inc.

traveling the Northern states of the U. S. eventually landing a foreman position for Bill Chamber

Roofing in 2005. Since 2007 I went from roofing to joining a general contractor that specialized

in a variety of trades including framing, tile, plumbing, roofing, painting, new construction and

remodels. On many occasions I was chosen to speak to customers to communicate what needs to

be done and when it needs to be done by.

Customer Service

My experience with customer dates back to 1997 working for Del Taco as a shift manager while

attending high school. In 2000 I went to work for Sports Authority as a Sales Rep in Team

Sports and later that year landed another sales position at Sears Roebuck Inc. Early in 2004 I

found myself back at Sports Authority leading the department in extended warranties on exercise

equipment.

Skills

• Microsoft Office Excel (Expert)

• Microsoft Word (Expert)

• Microsoft Office PowerPoint (Expert)

• Microsoft Access (Intermediate)

• Sage's Peachtree Accounting System (Intermediate)

• Forklift; warehouse and boom lift (Expert)

• Detailing specialist with hand welder (Expert)

References upon request