Management Software
Resume:
J asmin John
**** *** ** *********, ** *****
************@*****.***
Summary
Approximately 2 years of experience in production support with a background in computer science.
Computer skills
Languages
Proficient in : Java, VBA, SQL
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Familiar with: C, C#, VB.Net, Java, HTML, CSS, PHP, Assembly
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Software
Database: Oracle 11G and MySQL
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Technology Tools
Word, PowerPoint, Visio, Excel, Outlook, JIRA, AutoSys, SharePoint
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Operating S ystems
Unix, Linx, Windows
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Experience
Research Technology Analyst 2013-Present
CitiGroup, New York, New York
Provide first line Application support to all research publication users. Diagnosing and supporting
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d ocuments through their workflow
Developed macros for data consolidation and report generation using Visual Basic for Applications.
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TPS Technology Analyst 2013-2014
CitiGroup, New York, New York
Provide first and second line Application/Production/Technical/Trade support for Cash Products to Fixed
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I ncome Traders globally, working directly with the traders, sales and middle office to ensure all systems
o perate properly throughout the trading day.
Create trade reports using SQL for various users within technology department.
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Performed diagnostics and troubleshooting of system defects in an intense and fast environment.
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Supported all aspects of trade lifecycle from trade input through middle office and back office
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f eeds/reports. Diagnostic performed by consolidating information from our DB and log files
IT Business Analyst Intern 2012 - 2013
Solix Incorporation, Parsippany, New Jersey
Prepared test plans and performed regression testing on various applications developed by Solix
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Consolidated technical requirements and contributed in the design and functionality meeting to create
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d etailed documentation, flows and maintain associated Business Requirement Documents
Education
Rutgers University 2013
New Brunswick, NJ
Bachelor of Science in Computer Science
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