Customer Service Manager

CARMEN SANIDAD MADRID (*) (*).docx

CARMEN SANIDAD MADRID

**** *********** **. ***. ***, Manila 1009

Home Phone: 564.2911; Mobile: 0916.6964053

Email: **************@*****.***

EMPLOYMENT HISTORY

Cole Asia Business Center, Inc. (BPO) – Ayala Ave. Makati City

Spanish CSR/Credit Bankruptcy

November 2013 – August 12, 2014

PCCW (BPO) – Meralco Ave./Garnet Ave. Pasig City

Sales Agent/ Online Sales Support (Bilingual)

April 2009 – October 2012

ICT MARKETING SERVICES - Ayala Ave. Makati City

TSR- bilingual (Spanish/English)

July 2005 – June 2009

HTMT- formerly Customer Contact Center - Eastwood, Libis, Quezon City

CSR – bilingual- interpreter (Spanish-English)

March 2003 – July 2005

TELETECH INTERNATIONAL – Fort, Taguig City

CSR- bilingual (Spanish/English)

November 2002- February 2003

EMMANNUEL CATHOLIC CHARISMATIC COMMUNITY FOUNDATION, INC. – Makati City

Asst Administrator

November 1993 – October 2003

NATIVIDAD C. GODINO PLACEMENT AGENCY – Ermita, Manila

Secretary to the President

November 1990 – September 1993

DIABOART PRODUCT PHILIPPINES, INC. – Parañaque City

Secretary to the General Manager

March 1973 – March 1974

PHILIPPINE TELEGRAPH & TELEPHONE CORPORATION, INC. – Ermita, Manila

Secretary to Area Manager (Operations)

March 1972 – March 1973

PACER MINERAL EXPLORATION, INC. – Pasig City

Secretary to the President

January 1971 – March 1972

TRAVEL-ON AGENCY – Ermita, Manila

Ticketing-Reservation Clerk

January 1969 – April 1969

DULCINEA PASTELERIA Y SALON DE TE – Ermita, Manila

Saleslady

March 1968 – December 1968

EDUCATION

Elementary PACO CATHOLIC SCHOOL – Paco, Manila

1958 – 1964

High School PACO CATHOLIC SCHOOL – Paco, Manila

1964 – 1968

ADAMSON UNIVERSITY – Ermita, Manila

1969 – 1970

Tertiary ADAMSON UNIVERSITY – Ermita, Manila

1970 – 1971

PERSONAL BACKGROUND

Date of Birth January 31, 1952

Place of Birth Manila

Religion Roman Catholic

Civil Status Married to David V. Madrid

Child Maria Davinia Giselle S. Madrid

Parents Prospero C. Sanidad Lourdes L. Godino

Language/dialect English, Spanish, Tagalog, Ilonggo

REFERENCES

1. Mrs. Chato T. Zabarte Businesswoman 091*-***-****

Zabarte Farms

2. Mr. Andy Quinones Property Specialist 091*-***-****

SM Development Corporation

3. Mr. August Nacino President 092*-***-****

Landbased Human Resources

4. Mr. Rodel Vizconde Businessman 091*-***-****

Marcelo Pharmacy

5. Mr. Fhlor Sistelo Sales Associate – Philamlife 091*-***-****

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