Customer Service Manager
Resume:
Angelina Pannunzio
Windsor, Ontario
N9A 4L4
*********************@*****.***
Objective
Seeking a position within your organization that will advance and further refine current
work skills, experience, and ethics
Education
September 2013-April 2015 St. Clair College
Graduate of Two-Year Business Accounting
Studies Program
Experience
May 2014-September 2014 Basile Interiors/Painters and Allied Trades
• Hired by third-party construction companies to prepare, paint, and sand walls,
doors, and frames according to their plans
• Required to drive the company vehicle
November 2006-March 2014 Price Chopper/Freshco
Cashier, Deli Clerk, File Maintenance Clerk
Cashier
Provided customers with exceptional customer service and a pleasant
experience
Trusted with handling the customers’ and company’s money
Deli Clerk
Received regularly updated WHMIS training
Practised proper sanitation procedures and maintained appearance and
cleanliness of the department
Required to offer extensive knowledge of our products to customers
File Maintenance Clerk
Utilization of computer skills on a designated company program
Required to frequently overlook price and inventory levels of specific
products
Ensured uniformity of product price, placement, and display
Answered store telephone, taking messages for managers and complying to
customer concerns
Computer Skills
Completion of courses in Microsoft Word, Excel, and Powerpoint
Completion of courses in Sage 50 and Sage 300
Microsoft Word
Composed several mock business letters, proposals, and essay-style papers
Microsoft Excel
Comprehensive knowledge of formatting and graphing given information
Organized and constructed mock balance sheets, income statements, and
various records of accounts
PowerPoint
Created, designed, and delivered several college-level presentations
Sage 50 and Sage 300
Experienced in inputs of mock invoices, orders, bank reconciliations,
management of receivables and payables, and various other accounts
References
Tony Butineau 519-***-****
Store Manager at Freshco, Leamington
Denise Saad 226-***-****
Department Manager at Freshco, Leamington
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