Medical/hospitality/customer service/
Resume:
CYNTHIA A. SORDELLINI RN BA
FORT LAUDERDALE, FLORIDA
***************@*****.***
SKILLS:
Strong organizational, communication,interpersonal and writing
skills relative to nursing and the medical industry
.
Documentation specialist and research relative to physician,
patient and family
. Extensive experience with health
information management/medical records and electronic
records.Expert with team leadership and at a supervisory
capacity.
MARCH 2005 TO PRESENT:
CLINICAL QUALITY COORDINATOR/RN/HOLY CROSS HOSPITAL/FORT
LAUDERDALE/FLORIDA/QUALITY MANAGEMENT DEPT.
Coordinator for the National Hospital Quality Measures:
Pneumonia/Heart Failure/AMI/Surgical Care Improvement Project.
Coordination and development of initiatives hospital wide
thereby promoting continued quality for best practice.
Collection of data utilizing the Midas program. Compliance of
all CMS regulatory standards.
NOV 2001 TO MARCH 2005
ACUTE CARE CASE MANAGER/RN/HOLY CROSS HOSPITAL/PERFORMANCE
IMPROVEMENT/CASE MANAGEMENT DEPT.
Facilitator of clinical assessment in the hospital environment
along with utilization management for the acute care patient.
Concurrent review along with an evalulatory process of
admission status,patient services,level of care and length of
stay
. Full collaboration with physicians, patient, family and
other healthcare team members leading to extensive discharge
planning measures.
JANUARY 1998 TO NOV 2001
PATIENT CARE COORDINATOR RN/HOLY CROSS HOSPITAL/HOLY CROSS HOME
CARE SERVICES
Clinical evaluator and assessment of the hospitalized patient
on and off campus, including SNFs/ALFs/ECFs. Coordination of
care for discharge planning and all arrangements of post op
needs including equipment/medications/skilled nursing
services.
JUNE 1995 TO JAN 1998
PATIENT CARE COORDINATOR/RN/TENET HOME HEALTH CARE @PARKWAY
REGIONAL MEDICAL CENTER/NORTH MIAMI BEACH, FLORIDA
Clinical evaluator and assessment of the hospitalized patient
on and off campus,including SNFs/ALFs/ECFs. Coordination of
care for discharge planning and all arrangements of post op
needs including equipment/medications/skilled nursing
services.
JUNE 1992 TO JUNE 1995
CLINICAL SUPERVISOR/RN/PULSE HOME HEALTH CARE/PARKWAY REGIONAL
MEDICAL CENTER/NMB,FLORIDA
Clinical Supervisor and management of all staff including
RNs/LPNs/PTs/OTs/and social workers.
Collaboration and delegation of services overseeing day to day
schedules for patient and family in the home care setting.
Monitoring progress of each case including team conferences on
a regular basis.
FEB 1984 TO JUNE 1992
REGISTERED NURSE/MEDICAL SURGICAL/UNIT/PARKWAY REGIONAL
MEDICAL CENTER/NMB,FLORIDA
Assessment/evaluation and treatment of the acute hospitalized
patient. Nursing skills utilized on the pre and post operative
type patient. Team leadership and independent models utilized
in this setting incorporating patient/family/physician and all
ancillary team members.
EDUCATION
1981 TO 1983
MIAMI DADE COMMUNITY COLLEGE OF SCIENCE/ASN NURSING AWARDED.
FEB 1984 RN LICENSURE STATE OF FLORIDA
1975 TO 1979 BARRY UNIVERSITY/MIAMI SHORES, FL BACHELOR
DEGREE/ARTS.
1971 TO 1975 MADONNA ACADEMY HIGH SCHOOL/WEST HOLLYWOOD, FLORIDA
REFERENCES FURNISHED UPON REQUEST
.
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