Quality Engineer
Resume:
ALLEN K. LETTLEY
Roswell, GA 30076
********@*****.***
QUALITY ANALYST
Versatile, high-energy and goal-oriented professional with extensive knowledge in implementing Total Quality
Management systems. Keen ability to partner with various departments to understand business objectives and
identify corresponding Quality needs. Proven capability to identify training needs and provide information
concerning training approaches and content. Hands-on leader who expertly leads teams and keeps them focused
and productive beyond organizational expectations. Provides procedure and policy interpretation and ensures
accurate and consistent application of all organization policies and procedures in accordance with ISO 9001.
CORE COMPETENCIES
• • •
Presentation Skills Program Implementation Excel
• Leadership Skills • •
Statistical Quality Control Power point
• Cross-team collaboration • •
Quality Management Systems
• Conflict Resolution • Application & Products
Lean Manufacturing
• Peer Training • (SAP)
Statistical Quality Control
• Data Analysis
PROFESSIONAL EXPERIENCE
Quality Analyst 3, NEWPORT NEWS SHIPBUILDING, Newport News, VA 2013 to Present
Held a variety of positions with increasing responsibilities in the areas of quality and manufacturing. (1985 -
Present)
Key Accomplishments:
• Managed Structural Fabrication and Assembly facilities quality program and initiatives to prevent
defective products, improve efficiency, increase revenues, and reduce man-hours.
• Identify and mitigate critical quality risks to increase production by 30% over 12 months.
• Improve methods to capture, track, and report performance to customer expectations.
• Manage procedures and record retention commitments to company policies and procedures.
• Facilitate monthly quality meetings to review and discuss quality metrics and quality issues.
• Develop Quality Management System to identify and reduce nonconforming products produced in
production facilities by 28% over 12 months.
• Developed monthly and quarterly quality reports on performance to key goals and improvement efforts.
• Established 100% document control in production areas.
• Chief investigator and unplanned event chairman for all quality issues
• Implemented SAP Quality Management escape database to catalog 100% of defective products.
Quality Analyst 3 2006-2013
Responsible for managing quality in manufacturing facilities.
Key Accomplishments:
• Nominated for Model of Excellence award for process improvement in manufacturing shops.
• Recipient of two performance awards for exemplary efforts and process improvements in manufacturing
shops.
• Developed and implemented quality plans using statistical quality control statistics, lean manufacturing
concepts to improve production by 20% over 12 months.
• Developed Standard Operating Procedures for crucial processes.
• Created and published monthly and quarterly presentations on quality performance.
• Developed disposition and corrective actions for 60% of recurring discrepancies occurring within the
division.
Allen K. Lettley Resume, Page 2
PROFESSIONAL EXPERIENCE CONTINUED
Quality Analyst 2004-2006
Responsible for managing quality in manufacturing facilities.
Key Accomplishments:
• Recipient of performance award for exemplary efforts and process improvements in manufacturing
processes.
• Developed action plans to achieve 60% of quality initiatives and goals established by department heads.
• Quantified quality metrics to produce monthly and quarterly quality reports.
• Develop Standard Operating Procedures to carrying out routine operations.
• Improved quality programs to reduce quality risks that impact safety, cost, quality and schedule by 15%
over 12 months.
• Eliminated excess work and improved productivity by 30% over 6 months after developing training aids
for new employees.
Nuclear Machinist
Responsible for machining government furnished parts and components.
Key Accomplishment: 1985 to 2004
• Served as team member Mentor for training and career development; 3 direct reports.
• Produced detailed design drawings and models using AutoCAD.
• Skilled machinist capable of producing tight tolerances ( 0.0001 in) on difficult alloys.
EDUCATION
Master of Science, Human Resource Development, The George Washington University, Washington D.C.
Bachelor of Science, Business Administration, Hampton University, Hampton, VA
Associate of Applied Science, Machining Engineering Technology, Cape Fear Community College, Wilmington,
NC
QUALIFICATIONS
United States Government Secret Clearance
Critique Training Coach Qualification
Root Cause Analysis for Managers
Think Reliability Cause and Effect Mapping
Certificate of Lean Practice
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