Customer Service Sales
Resume:
NICOL E FERRETTI
PHIL A DEL PHIA, PA, 19148
**************@*****.***
OBJECTIVE: To obtain a position with a company where I can contribute my
knowledge and experience while continuously learning new skills in order to achieve
success.
EDUCATION:
John W Hallahan Catholic Girls’ High School,, Philadelphia, PA, Graduate 2013
SKILLS:
Marketing & Sales Interpersonal Skills
Public Relations Patience
Customer Service Multitasking
Communications Accountable
EMPLOYMENT:
Ph i l ad el p h i a Ph i l l es, Philadelphia, PA
April 2012 to October 2014
Sal es / Ph o t o g r ap h er - Fan Fo t o
- Engaged in direct marketing and sales of photographs to fans at professional sporting
& entertainment events.
- Communication & direct sales of vast photo product offerings to customers.
- Serviced hundreds of customers per event and provided a positive customer
experience.
- Consistently achieved team and individual sales goals.
- Hands on experience with cameras and photography.
- Data entry in FanFoto System.
Un c l e Oo g i es, Philadelphia, PA
January 2014 to May 2014
Co u n t er / Co l d s Per s o n
- Greeted guest upon their entrance with eye contact, a smile, and a friendly
conversation.
- Answered phones and placed the orders of customers.
- Worked the Cold Station prepared hoagies, salads, and wraps.
- Performed cleaning duties such as bussing, sweeping, mopping, cleaning equipment.
- Answered all customer questions best to ability and resolved any problems rapidly and
to the customer’s satisfaction.
- Rang all items sold and entered data entry into Uncle Oogies System.
.
NICOL E FERRETTI
2146 S HOWA RD STREET
PHIL A DEL PHIA, PA, 19148
**************@*****.***
(Continued)
Un i t ed Par c el Ser v i c e, Philadelphia, PA
May 2014 to March 2015
B r o k er ag e Rep r es en t at i v e/ Rat er
-Tasks in the import operations department servicing the client and their supplier,
providing customer service as well as maintaining revenues from the client base and
contracted vendors.
- File break/down, classifying data entry, photocopying, scanning and some assembling
of entries.
-Auditing commercial documents, ing harmonized tariff schedule code for accurate duty
assessment.
-Ensure all federal requirements are met.
-Document review, verifying country of origin /export, IOR, terms of sale and value to
ensure that compliance and federal regulation requirements are achieved.
-Daily follow up on documentation discrepancy issues which requires the ability to
troubleshoot and communicate effectively, both verbally and in writing with customers
and foreign origins.
REFERENCES w i l l b e p r o v i d ed u p o n r eq u es t .
Contact this candidate