Manager Plant, Operations, HR, QA Manufacturing & Transportation

David Hankins **** N. *** West

Wheatfield, IN

**392

Home: 219-***-**** Cell: 708-***-****

**********@*****.***

Summary: Hands-on Manager with 25+ years experience in key management & leadership positions. Proven record optimizing

operational efficiencies & streamlining business practices. Specific management knowledge & experience in Operations, Personnel,

Manufacturing, Human Resources, Quality Assurance, Logistics, Purchasing/Inventory Control and OSHA Safety Requirements.

Eagle Express Lines- South Holland, IL April 2011-

Present

Corporate HR Manager

Manages all HR functions for all locations nationwide.

Provides HR guidance and expertise to operations and maintenance management.

Authored the Corporate Leave of Absence Policy

Prepares EEOC and OSHA reports and documents as required.

Directs the Recruiting/Hiring processes.

• Averaging 32+ drivers hired each month in 2014, up from 12/month in 2012 & 21/month in 2013.

• Upgraded the application website to better facilitate the use of mobile devices to apply.

• Established a job requisition & tracking system to effectively manage the nationwide recruiting process.

• Improved the orientation process to better educate new hires in Company & Post Office procedures.

• Streamlined the pre-employment process to shorten the time between application and hire dates.

Manages the Workers Compensation process.

• Upgraded incident reporting procedures facilitating injury reporting and trend analysis allowing more ‘lessons learned’

opportunities for future injury prevention and cost reduction.

• Works closely with claim adjusters to reduce costs and lost work days.

Progress Rail Services- East Chicago, IN April 2003-April

2011

Plant Manager- Freight Car Wheel Shop February 2010-

April 2011

• P&L Responsibility for 40-employee plant with multi-million dollar annual sales and profit budgets.

• Directed Safety, Quality, Maintenance, Materials and Production Departments and related Managers.

• Directly managed four capital expenditure projects with a combined budget of $900k including equipment procurement, layout and

construction requirements.

• Consistently met or exceeded budget forecasts.

Quality Assurance Manager- Freight Car Wheel Shop December 2008-February

2010

• Directed ISO9000 Quality System in support of plant production processes.

• Improved process documentation & training, explaining to employees WHY they must do the required quality checks.

• Managed gage and tool calibration process.

• Successfully passed numerous internal and government quality audits.

HR Manager April 2003-

December 2008

• Directed HR Functions for three manufacturing facilities and five railcar repair facilities located in three states, totaling 250+

employees; provided HR guidance and support to manufacturing and maintenance management.

• Authored HR policies and procedures (some used company-wide) stressing consistency in the application; resulted in decreased

disciplinary & attendance problems while improving employee/management relations & communication.

• Managed the Company’s successful response to two union drives to organize the manufacturing facilities.

• Assisted managers & supervisors in identifying employee training requirements; managed training documentation system.

• Conducted recruiting for eight facilities for both skilled trade and management positions.

• Managed the plant safety program; emphasized hazard awareness & new hire training. Attained zero OSHA recordables in 2004,

down from seven in 2003.

• Developed a new hire safety training program that was adopted by Corporate Safety to use company-wide.

• Developed and conducted forklift safety training seminars and new hire orientations.

Bayview Electric Company & Subsidiaries- Redford, MI March 1999-April

2003

Director of Human Resources, Safety & Corporate Services

• Directed HR & Safety functions for corporate and subsidiary companies for 40 non-union and 200+ union employees.

• Managed employee benefits plans, claims & cost reduction initiatives; changed prescriptions to a self-funded program with $25k +

annual savings.

• Managed workers comp and back to work programs; reduced restricted and lost work days by 80%.

• Established a new accident reporting process, facilitating trend analysis, injury prevention and reduced costs.

• Managed corporate construction operations insurance and bonding requirements.

• Supported the Operations Department with forecasting future staffing needs & reporting system for project billing projections.

• Directed Corporate ISO 9002 quality program & managed the 2-year certification process; successfully passed two annual audits

and one surveillance audit with no findings.

• Developed HR Employee Manual, conducting related employee training on its policies and procedures.

• Managed budgeting, licensing, purchasing and maintenance for company facilities, fleet vehicles, IT and cellular equipment.

World Color Central Florida Press June 1996-

February 1999

Client Services Production Manager August 1997-February

1999

• Directed production logistics requirements for the largest client, managing print volume forecasting, production capacity planning

and scheduling, finished goods inventory control & transportation needs for each project.

• Redesigned project status report to provide the customers more complete and timely information for each project.

Bindery Department Supervisor June 1996-

August 1997

• Supervised 60+ employees and scheduled the daily projects for the 21 pieces of bindery equipment to meet the project’s shipping

schedule.

• Redesigned job scheduling system; streamlined information flow & coordination between customer service, sales, shipping &

bindery departments, reducing material waste & maximizing quality and efficiency.

U.S. Road & Rail of St. Louis, Inc.- St. Louis, MO March 1995-May

1996

Assistant Terminal Manager

• Managed equipment maintenance operations for customer & company equipment, directly supervising five mechanics.

• Implemented a maintenance scheduling system; increased mechanic efficiency, reducing overtime & related costs.

• Implemented parts inventory system, organizing parts bins, reducing parts outages by 95% & equipment downtime by 50%.

• Streamlined parts purchasing process, reducing costs through higher volume pricing from fewer suppliers.

• Managed Terminal AP function, approving supplier invoices for payment by Corporate Accounting.

• Administered terminal HR function and shift scheduling for 35 employees.

• Directed terminal safety program; served on the Norfolk Southern Terminal Safety Committee.

Clarke American Check Printers- San Antonio, TX, Plant City, FL and Orlando, FL October 1990-March

1995

Plant Quality Assurance Manager

• Directed the TQM quality program in support of the plant production processes; improved plant efficiency & overall quality while

reducing production rejects.

• Established an integrated quality system comprised of process controls, data analysis & employee technical training.

• Managed plant IT system, troubleshooting & resolving network problems & equipment failures.

• Assisted in the design & managed the installation of the IT network in the new production facility; included servers, hubs & Cat 5

cabling for 150+ work stations, production equipment and printers.

United States Marine Corps; Captain, Logistics Officer May 1984-October

1990

Commanding Officer, Maintenance Company- 29 Palms, CA October 1988-October

1990

• Directed a 200-Marine maintenance facility with a $10 Million annual budget; managed production, repair parts consumption

forecast, procurement & inventory control, quality assurance, training & related reporting.

• Authored a manpower analysis for the Commanding General, defining additional maintenance manning levels to effectively support

additional units being transferred from Camp Pendleton to 29 Palms.

• Established process controls that consistently minimized equipment downtime for supported units.

Combat Cargo Officer, USS Charleston- Norfolk, VA March 1987-August

1988

• Planned & directed cargo/equipment stowage & load/offload operations, coordinating all operational & logistical demands between

the ship & embarked units.

• Rewrote the operations manual for all five Charleston class ships, streamlining procedures and dramatically improving the ship’s

amphibious operations performance.

• Received the Navy Commendation and Navy Achievement Medals for service aboard the ship.

Infantry Battalion Logistics Officer April 1985-

February 1987

• Managed a $2 Million equipment account; streamlined inventory process, improving asset identification procedures resulting in

changing a $100k shortfall into a $25k inventory gain.

• Directed the logistical requirements for an overseas deployment of 1000+ personnel, 250 vehicles & 6000 tons of cargo on 28

USAF aircraft and two USN ships.

Education

• BA- Personnel Management, University of Texas at Austin; 1984- 3.1 GPA

• US Marine Corps Logistics Officer, Maintenance Management, Transportation Officer & Staff Planning Schools

• US Army Strategic Mobility School

• US Air Force Aircraft Load Planner School

• 10-hour OSHA Safety Card & various other construction & industrial safety training seminars.

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