Project Manager Management

Anjana Srivastava, B.Tech, PMP, CSM

*******@*******.***

Experience Summary

Over 15 years as Project/Program Manager with leading Global Systems Integrators

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across life sciences, energy, hi tech and banking.

Created significant value thru deep understanding of technology, domain and global

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delivery model for over a decade working with clients in the US and Europe, leveraging

project management best practices, advising clients and establishing governance models,

PMOs and managing software delivery and relationship with Business and IT leaders.

Life Sciences Industry Experience

Significant Clients: BMS (NJ), Pfizer (NJ), Novartis (NJ), Agilent Technologies (CA), J.

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Knipper(NJ) and GE Medical Systems (France)

Extensive process experience in Software Quality Audits & Risk Management,

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GxP/21CFR Part 11 compliance, Six Sigma, ISO 9000, SEI CMM Level 5, Service Delivery

(ITIL), PMO Project management methodology and SDLC (Waterfall & Agile).

Deep understanding of the Pharma domain viz., Drug development, Drug Safety,

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Regulatory (submission planning and regulatory submission), Quality, Compliance, Validation

and FDA requirements/regulations.

Experience in dealing with multiple PM processes such as Stakeholder Management,

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Business Case Development, Multi Party Integration (multiple workstreams, multiple vendors,

multiple client business groups' involvement), Estimation, Budget, Resource Management and

Change Management.

Education & Certification

Bachelors in Electronics and Communication Engineering

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PMP Certified, Project Management Institute(PMI) and PMINJ chapter member

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ITIL Foundation Certification

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Certified ScrumMaster(CSM), Scrum alliance, Inc. and member of Scrum alliance Forum

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Miscellaneous

Other Clients: AT&T (CA), GE Energy (NY), CCN a leading PPO (CA), Hewlett Packard

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(US, UK & India), NOL a Shipping giant (Singapore), Deutsche Software(India & Malaysia)

and ICICI Bank (India)

Worked on many software environments, operating systems, programming languages and

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databases such as Mainframe (IBM 3090), Wang VS, HP 9000, Unix, MS DOS, C, VC++,

PeopleSoft CRM, SFDC, Sybase, Oracle, DB2, MS SQL, PowerBuilder, Visual Basic,

Plumtree, SharePoint, Content management and portals such as Documentum, Autonomy and

TopTier.

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Anjana Srivastava, B.Tech, PMP, CSM

*******@*******.***

• Comfortable with various project management tools such as MS Office, PPM, MS Project,

JIRA, Visio and other web based collaboration tools.

Work Authorization status: US Citizen

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Location: Hillsborough, NJ(Central Jersey)

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Work History

Project/Program Manager (Consulting)

J. Knipper, A Leading pharma sample management company, NJ 2014

Role: Responsible for integration of systems and migration of client projects, as a result of

acquisition, including organizational change management and communication management.

• Created detailed transition plan, system migration plan, resource plan, change management

plan, communication plan and stakeholder management plan for seamless transition of

systems and client projects into the new environment.

• Successfully managed development and implementation effort for a SalesForce.com based

Call Center solution in partnership with a Vendor, using Agile methodology.

Bristol Myers Squibb, Hopewell, NJ 2012 14

Role: Implemented major changes in Regulatory requirements (both new & revised) from

Business Analysis, Business process design to Implementation planning & process rollout. The

two key projects handled were Country Transition to eCTD and EVMPD maintenance.

• Responsible for planning and executing the project from initiation to rollout by engaging the

stakeholders for analysis & design of new business processes, conducting workshops for

requirements analysis, project work allocation, scope management and stakeholder alignment

for process rollout & implementation.

• Created project charter, business case, change management plan, project status reports for

the PMO, steering committee and stakeholders, and metrics impacting organization’s

objectives.

Project Manager for Pfizer, NJ 2011 12

Role: As project manager for Divestiture project, I was responsible for identification, planning and

transition of information related to a specific category of products from various systems within

Pfizer to the organization ensuring smooth transition of Regulatory and PV activities.

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Anjana Srivastava, B.Tech, PMP, CSM

*******@*******.***

• Ensured product related data and documents from all work streams within the Regulatory and

Safety are accounted for and transferred to the new organization in a timely fashion.

• Established a process for seamless transition of Regulatory and Safety activities (Adverse

Event reporting, Safety Updates and other risk mitigation actions) to the new organization.

• Managed Prototype development for supporting a submission tracking system that tracks

Certificates and Samples for regulatory submissions for various countries and regions. This

application supports product sales and marketing functions under WRAQA(Worldwide

Regulatory Affairs and Quality Alliance).

Project/Program Manager for Pfizer, NJ 2008 10

Role: Managed service delivery and development for multiple applications supporting Safety and

Risk Management functions for WRAQA(Worldwide Regulatory Affairs and Quality Alliance)

division servicing customers at various geographic locations(US, Europe, Asia) under regulated

and validated environment (ensuring GxP/21CFR Part11 compliance).

• Initiated the program by setting up an Onsite/Offshore program, planning, resource

identification, training, setting up SLAs and rapid transition of identified applications to the new

team.

• Responsible for managing program risks, governance, resource plan, software delivery, quality

assurance, budget, forecasting and reporting on SLAs and key metrics/KPAs including

business value delivered.

• Established an Incident/Problem and Change management process and services (followed

ITIL processes), created SOPs, WIs and other documentation along with analyzing and

implementing new business requirements.

• Managed integration effort for portal and other web apps, where the WRAQA applications

were integrated with the organizations’ core applications such as Argus and other key

databases along with various major and minor function enhancements.

Program Manager with Wipro Technologies, NJ

Novartis Pharmaceuticals, East Hanover, NJ 2006 07

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Anjana Srivastava, B.Tech, PMP, CSM

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Role: As Program Manager for Novartis Pharmaceuticals’ offshore initiative, I established a global

delivery model and build the team (100+ by end of 1 st year) from ground up, by collaborating

extensively across multiple stakeholders within Wipro and the client organization by a combination

of – awareness creation, providing required mentorship, facilitating large group workshops, deep

understanding of the business, understanding the technical and organizational challenges

associated with a global delivery model for technical support(Helpdesk) and new

software/application development. I established a PMO and built the team by providing them the

required training on compliance (GXP and validation, SOX compliance), corporate quality

standards and software development standards.

Managed and successfully delivered multiple internet and intranet projects for various

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business units such as HR, Product Marketing, Sales within the organization across various

geographic locations (US, Europe, Asia). The project plans & schedule were closely tracked

and published to the teams, stakeholders and upper management on a regular basis for

improved governance. Quality metrics and compliance measured and reported for all the

projects for monthly governance review.

Senior Project Manager with AristaSoft Corporation, San Jose, CA 2000 01

Role: Owned the effort for customization and implementation of multiple supply chain, CRM and

HR applications for various customers from start to finish, including integration of these apps with

organization’s other functions/databases.

• Managed development effort for various client front end portals using tools such as Top tier

portal, Webridge and content management tools such as Documentum & Autonomy in

partnership with multiple vendors.

• Helped create the vision for the Enterprise Portal and created project ideas for various Internet

applications aligning with the vision of the stakeholders. Created infrastructure support

processes(SOPs) and managed them effectively. Created complete business requirement

specifications, project plan and technology selection for project implementation.

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Anjana Srivastava, B.Tech, PMP, CSM

*******@*******.***

Project Manager with PeopleSoft Corporation, Pleasanton, CA 1999 2000

Role: As the key Functional Lead for Vantive (later acquired by Peoplesoft, now part of Oracle)

created customer value by building the Enterprise roadmap for a CRM implementation,

successfully aligning strategic business goals to the technical implementation.

• Worked for a large CRM customization, design and integration for Agilent technologies core

applications and databases.

Project Manager with RCG Information Technology, Irvine, CA 1998 99

Role: Managed Y2K project for CCN, a PPO healthcare provider based in San Diego, CA with a

team of 10. Used MS Project effectively to manage the project timelines and schedule forecasts.

Program/Project Manager for Wipro Systems, India, NY 1995 97

GE Power Systems, Schenectady: As Program manager for, I was responsible for establishing

and managing the project teams(onsite & offshore) working for GE power systems, Schenectady,

USA (in all about 70 persons working on 10 different projects on various platforms – M/F, VC++,

Sybase and C/S).

• Program management activities involved ensuring timely delivery and acceptance quality(6

Sigma) of product/services, consolidating and reporting metrics, resolving customer issues,

reviewing project progress, planning and allocating human resources, monitoring utilization,

developing skills within the group to meet business requirements, plan for training and

personal growth, prospecting for new projects, and proposals.

• Owned and managed seamless transition of the offshore delivery team for GE Power Systems

from Bangalore to Hyderabad. This was accomplished by thorough planning for transition of

systems, network, infrastructure, new resource requirement, training along with liaison with

internal and external teams and entities.

Project Manager and Systems Analyst with TCS, India and USA 1989 95

HP, Professional Services Organization (PSO), UK : Responsible for issue resolution, timely

delivery and configuration management for support of several HP products. Effectively managed

product support by interacting remotely with customers in determination and verification of

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Anjana Srivastava, B.Tech, PMP, CSM

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software defects and issues, managed and assisted the teams in analyzing the issues, liaised with

related HP entities to obtain additional support wherever required.

Deutsche Software, India: As Project Manager for Bills Discounting project, I was responsible

for client liaison, requirement specifications, technical guidance, quality assurance application

development and delivery of a Client/Server application for Local Bills Discounting (LBD) and

Banker's acceptance (BA) to be used at Deutsche Bank Branches in Bombay, Delhi and Kuala

Lumpur, Malaysia.

HP, Palo Alto, CA : As Module lead for HP’s Worldwide Order Management System which

included 100+ team members, I lead the development effort for a module, coordinating with other

module leads and business. Developed software programs in C and Unix(on HP 9000) and also

DB2/CICS on IBM 3090.

Industrial Credit Investment Corporation of India Ltd.(ICICI), India : As Systems analyst and

Software Developer, I identified gaps in the existing loan accounting system, designed highly

complex software routines to evaluate loan amount, disbursement and break up for partners of the

loaning banks at various stages.

• Developed software programs in COBOL on VS Wang operating system for auditing the

existing loan accounting application processes for ICICI Bank.

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