Manager Training

CURRICULUM VITAE

Smriti Vohra [pic]

New Delhi, India

Mobile # +91-987*******

Email: ********@*****.***

Intend to build a career with leading corporate that encourages learning

and creativity and stimulates professional growth.

SUMMARY

As a department Head with ten years experience at four different

industries, I've:

. Ensured all Launches happen as per the go live dates for all training

updates.

. Helped controlling zero attrition during training to achieve the

desired conversion ratio and also in the team for consecutive 6mths.

. Scored 76% against target, which was over achieved in the Employee

Engagement Survey. Increased the same from 48%.

. Cost saving initiatives to bring down expenses by 14%.

House of Modern Living

Apr'14 to present

MoLi Serviced Apartments is a leading provider of executive and premier

accommodations across the world and services a clientele spanning Fortune

500 companies, leading investment banks, IT firms and relocation companies.

A pioneer in the field of hospitality and quality serviced apartment

accommodation; have carved a niche for ourselves by providing complete

satisfaction to leisure and corporate guests.

Designation: - Senior Manager HR & Talent Acquisition

Heading India office for all end-to-end activities of HR and recruitment

function. Maintain human resources systems, policies, processes that help

develop and administer all human resource initiatives to improve work

methods and staff efficiency in all areas.

Demonstrate ability to prioritize multiple projects/locations

simultaneously to ensure smooth functioning at this side of the globe.

Key responsibilities include:

. Maintain in-depth knowledge of compliances related to HR,

reducing legal risks.

. Handling employee's grievance & addressing all employee's queries.

. Maintain all personnel policies and procedures and provide guidance

and interpretation to staff.

. Providing HR guidance for ensuring performance management by analysing

training MIS and engaging employees through different awards and

activities.

. Manage staff training/development program by designing and conduction

induction programs across locations.

. Responsible for the providing recruitment guidance, including cost

conscious hiring while keeping high (five star) standards of quality

candidates.

. Prepares and submit periodic reports for managements use in accordance

with corporate requirements, such as personnel incentives, absenteeism

reports, etc.

. Maintains and updates files on employee records, legal documents,

efficiently and confidentially.

. Contribute to the development and implementation of improved methods

of work and better utilization of staff in all areas by monitoring

performance and ensuring PIP for all.

. Succession Planning and appraisals of all employees of India and

London.

. Implementing e learning modules including behavioural and soft skills

trainings.

Key Achievements Include:

. TCO initiative by introducing new sources of hiring instead of

consultants. Also hiring from campus depending on the vacancies.

. Ensuring required churn in the organisation structure by cross

training employees and by hiring interns for non critical roles.

. Setting SOPs and building policies including Sexual Harassment

Committee.

APM Terminals Inland Services

Apr '10 to Oct'13

APMT IS South Asia comprises of Container Freight Stations, empty depots in

more than 10 locations with dry and reefer repair workshops and is backed

by a strong trucking fleet to manage shunts and primary transportation.

South Asia Cluster is powered by a dedicated team of over 280 accomplished

professionals who provide integrated solutions in the field of inland

container logistics.

Designation: - Assistant Manager HR, talent Acquisition & Administration

Responsible for handling all end to end activities that run across the

entire business unit for the above role. Besides being part of the core

team and heading the function, was also part of the Group HR team for APM

Terminals.

Key responsibilities include:

. Transactional HR - Performance Management System, employee cycle

management, attendance, etc. Ensuring accurate employee data and

timely run of employee data, e.g. payroll, salary review, appraisals,

overtime payouts, reimbursements, bonus and incentives, etc. Ensure

that HR related risks are identified and managed appropriately and

timely in a structured manner to avoid any financial exposure.

. Conduct remuneration benchmarking exercises. Both in coordination with

group companies as well as other competitors within the industry.

. Carrying out CSR activities to get better mileage/visibility for the

organization.

. Ensuring recruitment lead time by doing proactive hiring through cost

effective sources.

. Create induction module and development programs for employees to

groom them for their career path during their tenure. Conduct

leadership programs for ensuring smooth succession plan during

transition amongst all business units.

. Ensure compliance with and implementation of HR policies and

guidelines to drive a value based organization.

Key Achievements Include:

. Ensuring required churn in the organisation structure by changing the

hierarchy.

. Designed a training calendar for the year, across functions and levels

considering different requirements.

Bajaj Allianz Life Insurance Co.

Ltd. Jul'08 to Aug'09

The company ensures excellent insurance and investment solutions, by

offering customised products, supported by the best technology.

Designation: - Assistant Manager Training and HR

During my role, I was responsible for hiring in the entire Vertical, PAN

India while also helping the business for projects like South Zone Sales

during JFM.

Key responsibilities include:

. Employee Engagement by introducing SPOT Awards.

. Reward and Recognition Programs by sharing appreciations.

. Ensuring effective Resource Management across the states.

. Grievance Handling

. Career Growth not only within States but also to the CORE HO Team.

. Preparing and executing training need analysis (TNA).

Key Achievements Include:

. Updating the entire spread of team from time to time on all business

developments. The same could be achieved by extensive travelling and

weekly telecon on Real Time Basis.

exlservice.com

May'03 to Dec'07

EXL is a business process solutions company, serving insurance, healthcare,

banking and financial services, utilities, travel, transportation and

logistics.

Designation: -Line HR Associate

Worked as a Process Trainer, Subject Matter Expert and Process HR for

different processes during my tenure.

Key responsibilities include:

. Grievance Handling, Career Growth.

. MIS & ERP, Attrition & Exit Interview Analysis

. Training & Development, Compliance of Policies & Procedures

. Internal Job Postings

. Payroll & Employee Engagement.

Educational Qualifications

. Masters in Business Administration (MBA) Sp. in HR (2003) - DAVV

. Bachelor of Commerce (2001) - DAVV

. 12th Std. (Commerce with Computers, Army School, 1998)

. 10th Std. (Somerville Convent School, 1996)

Certified in

. Elementary training for Six Sigma, Leadership Orientation

. Management Information System, PI Worldwide India

. International Position Evaluation, E- Recruitment Module

. TTT certified

. SAP trained

. Leave & Attendance Mngt by KRONOS

Other Information

. Date of Birth : 26th Jun'80

. Marital Status : : Married

Contact this candidate