Lamia Boultam
Madison Heights, MI *****
Phone: *86- 805- 5053
Email: **************@*******.***
Skills.
Fluent in French, English, Arabic
Commercial research, Relational Marketing.
Project Management
French Translations
Telemarketing
Commissions and compensation structures.
Familiarity with the French Canadian market.
Employment
ViSalus Inc.
03/2012- 12/2014
Bilingual French Promoter Relations Coordinator
Coordinating Communication between company promoters and
headquarters staff (Canadian Market)
Handling Inbound/Outbound calls in a high volume Call center.
M ath skills: Calculating commissions and bonuses based on sales
volume.
Technical support with the website, and different electronic device
applications.
Computer Skills: Microsoft Office including Excel, PowerPoint and
Word; Database Entry, Internet Explorer, Microsoft Office
DELPHI Automotive Systems(Tangiers, Morocco.)
2008-2009
Human Resources Agent
Staff Training
Recruitment procedures
Internal Communication
ATENTO (Tangiers, Morocco)
2007-2008
Project Manager
Assuring the fulfilment of the monthly plan of the group’s commercial
policy
Planning for the group’s sales policy in the weekly strategy meetings
Clients’ contact
Product marketing
OutCenter (Tangiers, Morocco)
Call Operator & Quality Control
Operation B TO and B TO C
Clients’ contact for appointment (targeted appointment)
Investigation for service and product quality offered to clients.
Establishing working plans to improve the company’s market presence.
Carrying out surveys to determine clients’ satisfaction.
Education: Bachelors of Arts: French Literature
Université Sidi Mohamed Ben Abdellah, Fez: Faculty of Letters & Human
Sciences