International Business, Administration and Customer Service

Patricia Pardatscher

* ******** **. **** **, Richmond Hill, Ontario, L4E 4Y1

416-***-**** *********@*****.***

SPECIALIZED

SKILLS

. Over 8 years experience in International Business, Administration and

Customer Service

. 5 years experience as an Executive Assistant

. Proficient in MS Office (Word, Excel and PowerPoint)

. Extremely reliable, hard working and honest

. Excellent in establishing relations with customers, maintaining

teamwork and achieving business goals

. Ability to learn quickly and come up with suggestions to help satisfy

customers' individual needs

. Fluent in English and Spanish

PROFESSIONAL

EXPERIENCE

_

Executive Assistant/Office Manager - Granfel Power/FuelAid Systems &

Optimizers 2009 - 2013

. Accounts payable/receivable

. Executive Assistant to CEO

. Account analysis and financial reporting

. Purchasing and Quality Assurance

. Plan, organize, direct and review all delivery processes

. Sign for and distribute UPS/Fed-Ex/Airborne packages

. Collect and research information on assigned projects

. Create and modify documents using Microsoft Office and Adobe InDesign

. Produce presentations, reports and statistical analyses

. Perform general clerical duties

. Setup, organize and coordinate meetings and conferences

. Ensure that relevant information is gathered and prepared for

presentations and conferences

. Work with internal and external contacts at all levels to fulfill the

above duties

. Website administration and updates

Copy Center Supervisor - Staples Business Depot

2006 - 2009

. Managed a staff of seven

. Responsible for daily opening and closing operations

. Responsible for dealing with customer orders

. Accountable for dealing with outside suppliers and technicians

. Coordinated all shipments, inventory and waste efficiency

. Responsible for training all new staff

. Employee of the month for consecutive months

Office Assistant - Petro-Canada Full-Serve Gas Station

2005

. Responsible for all cash reconciliations

. Managed all merchandising duties

. Accountable for dealing with outside suppliers and vendors

. Responsible for inventory control

. Managed and adjusted orders

Sales & Marketing Associate - Franky & Ricky Inc. (Peru)

2003-2004

. Responsible for quality control and finances

. Managed domestic and international sales

. Shipping coordination

. Responsible for material samples

ACADEMIC

QUALIFICATIONS

International Business

University of Toronto

2014

International Commerce, Honors

Pacifico University, Peru

2004

Bachelor of Economics, Honors

Catholic University of Santa Maria, Peru

1999-2004

References available upon request.

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