Manager Quality Assurance
Resume:
Dan Berube
** ******* ***. ******* ***. M*Z *E* 416-***-**** *********@*****.***
Software Test Team Lead
Known as a test innovator in the web development industry, I am a knowledgeable, technical
team leader and a well-organized perfectionist who is seeking a position in which growth can
occur in a software development organization. I am a seasoned educator and strive to have my
people become flexible and adapt to new and dynamic situations.
Leadership Over 3 years in a test team lead role leading teams of
5-6 individuals, working with management to achieve
software development project goals, planning and
executing test schedules. I have experience in both
waterfall and agile application life cycle management
situations
Custom Applications and Network Configurations Over 15 years experience learning and supporting
custom applications and network configurations for
internal and external clients
Software Quality Assurance Over 10 years experience performing Software
Quality Assurance for web-based applications and
windows desktop applications in small- to medium-
software development organizations
Software Planning and Implementation Over 12 years experience in manual/automated
testing planning and implementation
Software Defect Tracking Over 15 years experience using defect tracking
systems to gather information related to defects and
verifying their existence
Test Servers Over 9 years experience in the installation and
administration of test servers
Custom Web Applications and E-mail Accounts Over 9 years experience in the user administration of
custom web applications and e-mail accounts
•
Technical Skills Testing tools: Rational Quality Manager,
Rational Team Concert, Rational Application
Developer, Team Foundation Server, Test
Manager, CodedUI, Rational Functional
Tester, Rational Test Manager, Astra
Quicktest, WinRunner, Bugzilla,
TestDirector, CVS, SourceSafe
• Platforms: Websphere Commerce,
Websphere, J2EE, AIX, Solaris, Linux, NT,
NetWare, OSX, DOS, Apache, IIS, SendMail
• Languages: Html, Java, Perl, mod_perl,
JavaScript, C++, Visual Basic, SQL, ASP
• Databases: DB2, DB2 Control Center,
Oracle, MySQL, Sybase, Access, SQL
Server
• Network: Putty, SoapUI, WinSCP, Burp,
Remote desktop and VM's
• Browsers: Internet Explorer, Chrome,
Firefox, Safari
• Office: Notes, Lotus Symphony, MS Office
•
Other Professional Competencies Knowledge of software development
processes from conception to production to
deployment
• Knowledge of web commerce, banking,
entertainment, publishing, educational
institutions, law firms, manufacturing plants,
and their specific needs
• Analytical and problem solving skills, with an
emphasis on application-support usage by
development teams as well as support of
development objectives
WORK EXPERIENCE:
MTO (Contract) Nov. 2014 – Apr. 2015
Tester
• Testing tools: HP ALM
• Platforms: Siebel, Websphere, BIP, OpenText,
• Languages: Java, SQL
• Database: Oracle
• Browsers: Internet Explorer, Chrome
Responsibilities:
• Report on progress
• Organization of testing and debugging customized Siebel application, and BIP reporting
• Address defects with Vendor
• Test Software in a Waterfall dev. cycle
• Designing manual test scripts for new feature testing
• Following Ministry standard guidelines
Achievements:
• Learned the HP suite of tools
• Creation and management of test data
• Learned Ministry procedures
• Used Debug tools to track down network and code issues
IBM (Contract) Sept. 2013 – Aug. 2014
Tester
• Testing tools: Rational Quality Manager, Rational Team Concert, Rational Application Developer,
• Platforms: Websphere Commerce, Websphere, J2EE, AIX,
• Languages: Java, SQL
• Database: DB2
• Browsers: Internet Explorer, Chrome
Responsibilities:
• Develop test plan and report on progress
• Organization of testing and debugging custom Websphere Commerce application, and SOAP interfaces
• Address defects with development
• Maintain Configuration of Java automated scripts
• Test Software in an Agile dev. cycle
• Designing manual test scripts for new feature testing
• Following IBM standard guidelines
Achievements:
• Learned the IBM suite of tools
• Test Plan creation and execution with team
• Creation and management of test data
• Learned IBM procedures
• Used Burp, SOAPUI and other tools to track down network and code issues
Giesecke and Devrient Sept. 2010 – May 2013
Test Team Lead
• Testing tools: Team Foundation Server, Test Manager, Coded UI, Rational Doors, Clearcase
• Platforms: Websphere, Jboss, Windows, Linux
• Languages: Java, C#, VB, SQL
• Database: Oracle
• Browsers: Internet Explorer
Responsibilities:
• Coach and Mentor test team members on teams of 5-6 individuals, regarding all project needs and technical
information
• Participate in all applicable management meetings
• Develop test plan and report on progress
• Organization of testing and debugging J2EE web application, and C# application utilizing web services
• Address escalated defects with development leaders
• Initiate software builds when necessary
• Determine software testability and rating of issues
• Designing manual test scripts for new feature testing
• Following CMMI level 3 guidelines
Achievements:
• Test Plan creation and execution with team
• Allocation of team resources to the projects
• Creation and management of test data
• Learned CMMI procedures
• Manipulated Doors to suit needs
• Used Fiddler and other tools to track down network and code issues
RESERVEAMERICA July 2005 – Aug. 2010
Quality Assurance Analyst
• Testing tools: Rational Functional Tester/Manager
• Platforms: Linux, Windows
• Languages: Java, SQL
• Database: Oracle
• Browsers: Internet Explorer
Responsibilities:
• Testing and debugging J2EE web application
• Collecting information on defects from various sources
• Installing and configuring application in local test environment
• Testing application at client site
• Designing Rational Functional Tester test scripts for regression testing
• Designing manual test scripts for new feature testing
• Maintaining Web-based defect reporting system TestDirector
Achievements:
• Learned great knowledge of Oracle, Toad, Functional Tester, Java
• Developed library of manual testing procedures
• Increased Networking and Hardware knowledge
NORTHPLAINS SYSTEMS February 2004 – May 2005
Quality Assurance Analyst
• Testing tools: WinRunner
• Platforms: Solaris, Linux, OSX, Windows
• Languages: Html, Java, SQL, WebObjects
• Database: MSSQL, Sybase, Oracle
• Browsers: Internet Explorer, Safari
Responsibilities:
• Testing and debugging Windows/Mac/WebObjects web application
• Collecting information on defects from various sources
• Installing and configuring application in local test environment
• Installing and configuring application at client site
• Designing WinRunner test scripts for regression testing
• Designing manual test scripts for new feature testing
• Maintaining Web-based defect reporting system TeamTrack
Achievements:
• Learned great knowledge of WebObjects, Oracle, Toad, Solaris
• Developed library of manual testing procedures
• Increased OSX, SQL Server knowledge
AMBIGUOUS RESEARCH INC. May 2000 – July 2003
Quality Assurance Analyst
• Testing tools: Astra Quicktest, Bugzilla, CVS
• Platforms: Linux, OSX, Apache, SendMail Switch
• Languages: Html, Perl, mod_perl, JavaScript, SQL
• Database: MySQL, Sybase
• Browsers: Internet Explorer, Netscape, Mozilla, Safari
Responsibilities:
• Testing and debugging Mod_Perl/HTML web application
• Collecting information on defects from various sources
• Designing Astra Quicktest test scripts for regression testing
• Designing manual test scripts for new feature testing
• Maintaining Web-based defect reporting system Bugzilla
Application Support:
• Project management of new sites
• Application Systems administration
• Telephone client back-end support
• Maintaining test Apache web server
• Updating CVS repository
• Departmentalizing a Linux network configuration
• Researching new web technologies
Achievements:
• Acquired an expertise in application support
• Learned a sound knowledge of Astra Quicktest and Bugzilla
• Developed library of manual testing procedures
• Acquired a working knowledge of UNIX, based on previous DOS knowledge
• Familiar with Apache based on previous IIS knowledge
• Learned CGI, Perl, Java, SQL at a beginner level
GAVEL AND GOWN SOFTWARE INC. May 1999 – May 2000
Engineering Support Analyst
• Testing tools: WinRunner, TestDirector, SourceSafe
• Platforms: NT, DOS
• Languages: C++, Visual Basic
• Database: Access, SQL Server
Responsibilities:
• Testing and debugging MFC C++ application
• Collecting information on defects from various sources
• Running WinRunner test scripts for regression testing
Application Support:
• Internal telephone support for functionality
• On site assessment of client implementation
• Database recovery and repair using support tools
• Beta tester telephone support
• Department NT network configuration
• Research new network technologies
Achievements:
• Gained a knowledge of Test processes and WinRunner
• Learned Teamwork skills, and how to deal with customers
• Developed a working knowledge of MS Source Safe and file storage
• Gained a knowledge of beginner C++ and coding in general
STELCO STEEL Feb. 1999 – May 1999 (Contract)
Technical Support Representative
• Platforms: NT, DOS
• Applications: Office 97, AutoCAD, Terminals
Responsibilities:
• Migrating 95/NT desktops from VMS-VAX servers to NT alpha
• Providing network and application support to 900 users
• Insuring proper TCP/IP Domain and Computer name resolution
• Sustaining client access to the Internet and external e-mail
• Troubleshooting for 3270 IBM, and VMS terminal connections
• Working with Office 97, AutoCAD and DOS applications
Achievements:
• Gained a working knowledge of Windows NT on a large scale
• Developed a knowledge of VMS-VAX and mainframe terminals
• Gained a knowledge of large scale industrial processes
DOCULINK INTERNATIONAL (ISO 9002) Feb. 1997 – June 1998
Fulfillment Supervisor, Materials Control
• Platforms: Windows 95, NetWare, DOS
• Applications: Office, custom DOS applications
Responsibilities:
• Acquiring a knowledge of large scale industrial processes
• Maintaining of DOS-based inventory database on NetWare network
• Administering users, re-indexing, recovering, and troubleshooting systems
• Supervising three individuals in the assembly of software packages
• Maintaining an inventory system for collection of materials needed for assembly
• Demonstrating assembly procedures to current and potential clients
• Receiving, order processing, and general office management
• International shipping
Achievements:
• Learned networking and TCP/IP
• Knowledge of small scale industrial processes
EDUCATION:
HUMBER COLLEGE 2011
Introduction to SQL
UNIVERSITY OF TORONTO 2002
Introduction to Java
METAFORE EDUCATION, CAMBRIDGE 1999
Microsoft Certified System Engineer
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