Customer Service Sales Representative

Jason C. Rossiter

**** ? San Diego, CA ***** ? 541-***-**** ? *************@*****.***

SUMMARY

Hands on professional with 18 years retail experience including 8 years

sales management, client relationship and customer service for a variety of

products and industries

ACHIEVEMENTS

Customer Service

. Recipient of Customer Service All Star Award (Nordstrom)

. Sales Person of the Year (University Audi)

Sales

. Exceeded revenue goals by turning around poor performing department

(Nordstrom)

. Exceeded store revenue projections by utilizing effective cost savings

measures (Nordstrom)

Operations

. Team member assigned to participate in launch of new retail locations

(Nordstrom, Mercedes Benz and America's Mattress)

. Implemented safety procedures resulting in reduced Workers

Compensation costs and increased OSHA compliance (Goodwill Industries)

. Directed implementation and employee training of loss reduction

program resulting in a 20% reduction in shrinkage (Nordstrom)

Management

. Implemented employee policies that resulted in improved communications

and morale (Goodwill)

. Interview, hire, mentored successful sales teams (Nordstrom and

Goodwill Industries)

. Reduced turnover resulting in cost savings (Nordstrom)

EMPLOYMENT HISTORY

Employer: Today's Patio, San Diego, CA

June 2013-Sept 2014

Position: Assistant Store Manager

Employer: Goodwill Industries, Cottage Grove, OR

Jan 2011 - July 2012

Position: Assistant Store Manager

Employer: America's Mattress, Eugene, OR

Feb 2010 - Sep 2010

Position: Sales Representative

Employer: Mattress Land, Eugene, OR

June 2008 - May 2009

Position: Sales Representative

Employer: Mercedes Benz, Eugene, OR

Feb 2008 - May 2008

Position: Sales Representative

Employer: Weisfield Jewelers, Eugene, OR Nov

2006 - June 2007

Position: Jewelry Sales Representative

Employer: Macy's/Meier and Frank. Eugene, OR March

2004 - Nov 2006

Position: Big Ticket Sales

Employer: Nordstrom, Seattle, WA and /Denver, CO Aug 1996

- Oct 2002

Position: Department Sales Manager

Employer: Nordstrom, Lynwood, WA Dec 1991

- Aug 1996

Position: Sales Representative

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