Customer Service/Medical Records

Location:

Salary:

Open

Posted:

April 30, 2015

Hawthorne, CA *****

ANNA M. BROWN

CAREER SUMMARY

Experienced in Customer Service and Clerical Support. Key strengths include: Leadership, the ability to

cross train, multi-task, excellent verbal & written communication skills, and goal oriented, resourceful

and adaptable. Seeking an opportunity for growth and advancement by creating positive contributions.

PROFESSIONAL EXPERIENCE

Bouie’s Professional Business Service, Hawthorne, CA 2014-Present

Receptionist (Part-Time)

Responsible for but not limited to answering heavy phones, scheduling/ confirming

appointments, data entry, scanning documents and filing.

• Greeted Clients

• Prepared client’s files for their meetings

• Updated the client’s files in the database after their meetings

Los Alamitos Medical Center, Los Alamitos, CA 2001-2013

Medical Records Clerk

Responsible for but not limited to, answering heavy phones, data entry, filing, retrieving charts,

releasing records, prepping and indexing charts.

• Processed discharges

• Assisted doctors with delinquent charts

• Copied and faxed charts to various doctors’ offices

• Updated records throughout the hospital

• Assisted with the transition to electronic charting

• Trained Doctors and other personnel on the new electronic charting system

EDUCATION

Dominguez High School

General Education Compton, CA

SKILLS

Basic knowledge of Microsoft Word, Excel, Outlook and Windows

REFERENCES

Available upon request